Performance & Insight Analyst

Advanced Supply Chain Group offer a complete end-to-end supply chain service, from source to shelf, covering all aspects of supply chain management, global logistics, fulfilment, and value-added services, allowing our customers to maximise the opportunities that exist in today’s technology-enabled marketplace. Using our unique intelligent supply chain model, we design innovative solutions to complex challenges, unlock new opportunities, and speed up and streamline existing processes by removing complexity from the supply chain. It all adds up to providing a service that is “Better, Faster, Cheaper” than our competitors. 

Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues, delivering exceptional service to our customers, contributing to the community, and working towards a more sustainable environment. If you share these values and are passionate about making a positive impact, we'd love to have you on our team. 

Numbers only matter when they change what happens next - and that’s exactly where you come in. As our Performance & Insight Analyst, you’ll be the person who turns a busy, fast-moving returns operation into a clear story people can act on, spotting the trends, sizing the opportunities and steering better decisions across the operation.

This is a role with real influence and real visibility. One day you’re building the dashboards and performance packs that everyone relies on; the next you’re digging into a performance issue to find the root cause, quantifying a cost-saving opportunity, or presenting your findings to senior stakeholders and customers. You’ll partner with teams right across Operations, Finance, Technology, Planning and Commercial - and you’ll get to see your recommendations become genuine, measurable improvements.

If you love working with data, telling the story behind it and using it to actually make things better, you’ll feel right at home here.

•    Building and looking after the reporting, dashboards and performance packs that give everyone visibility of how we’re doing

•    Spotting the trends, patterns, opportunities and risks in our operational data, and keeping an eye on the KPIs, SLAs and commercial metrics that matter

•    Turning complex data into clear, meaningful recommendations - and presenting them confidently to teams, senior stakeholders and customers

•    Getting to the root of performance challenges and working with operational teams on the fixes

•    Tracking those improvements all the way through to delivery, and measuring the difference they make

•    Challenging the way things are done with fact-based, evidence-led thinking, and championing a data-driven culture

•    Helping the Contract Manager get under the skin of performance, cost drivers and commercial opportunities

•    Quantifying and tracking cost savings and productivity gains, and building the models that show the value we’ve delivered

•    Supporting business cases for improvement projects, and flagging anything that could affect profitability

•    Comparing forecast against actual performance to sharpen our planning and resourcing

•    Spotting future risks, bottlenecks and opportunities before they land, and supporting labour, capacity and customer planning

•    Providing the forward-looking insight that keeps us ready and one step ahead

•    Producing sharp, insightful content for our Daily, Weekly, Monthly and Quarterly Business Reviews and customer governance meetings

•    Building strong relationships across the business and becoming the go-to source of insight

•    Explaining data and trends in a way that helps non-technical colleagues and customers make confident decisions

•    A genuine passion for data and a real knack for turning it into clear, actionable insight

•    Strong analytical skills, ideally with hands-on experience of reporting and dashboards (for example Excel, Power BI or SQL)

•    Experience analysing operational and/or commercial performance, ideally in a fast-paced logistics, warehousing or returns environment

•    A track record of using data to drive continuous improvement and deliver measurable results

•    A natural storyteller who can make numbers make sense to any audience

•    Curious, rigorous and happy to challenge the status quo when the evidence points that way

•    A strong communicator and relationship-builder, comfortable working with everyone from operational teams to senior leaders and customers

•    Commercially aware, organised, and genuinely energised by making things better

At Advanced, your journey begins with a warm welcome and a comprehensive onboarding experience designed to set you up for success from day one. But it doesn't stop there—we’re committed to your continuous growth, offering ongoing training and development to help you sharpen your skills and reach your full potential. 

We understand the significance of maintaining a healthy work/life balance, which is why we offer a hybrid working model for our office staff. 

We know that taking time to recharge is essential for your wellbeing. Alongside your 25 days of annual leave, you’ll also have the option to purchase additional days, giving you the flexibility to take the breaks you need, when you need them. And because we love celebrating our people, you’ll get your birthday off, completely on us - enjoy your special day, work‑free! 

We believe that family matters, our enhanced maternity package offers six months of full pay, giving you the time and peace of mind to focus on your growing family. New dads and partners also receive two weeks full paternity pay, so you can be there for those important first moments. 

Planning for your future has never been easier—or more rewarding. Through our salary sacrifice pension scheme, meaning you pay less tax overall, while still investing in your future. 

You’ll be joining a team where collaboration, openness, and support are part of everyday life—because great work happens when people feel connected and inspired.