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Zscaler

People Services Specialist

Job Posted 12 Days Ago Posted 12 Days Ago
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Hybrid
London, Greater London, England
Junior
Hybrid
London, Greater London, England
Junior
The People Services Specialist ensures seamless employee experiences by managing inquiries, HR data, and supporting departmental transformations.
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About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world’s cloud security leader.

We're looking for a People Services Specialist to join our growing People & Culture team. Reporting to the Manager, People Services - EMEA, you'll be based in a hybrid role  in our London office and be responsible for:

  • Providing a frustration-free employee experience through operational excellence and timely inquiry management
  • Operating as primary resource for employee requests through internal ticketing system (ServiceNow)
  • Managing daily administration of employee data in our internal HRIS and various support systems
  • Supporting  cross functional programs between operations, payroll and internal P&C teams, while creating opportunities to transform current processes
  • Assisting in the transformation of the People Ops department through project-based initiatives as Zscaler continues to scale

What We're Looking for (Minimum Qualifications)

  • 1+ years of professional experience working in human resources is required, with added benefit if you have familiarity with People Operations or HR technologies
  • Experience with supporting employees through a ticketing software (i.e ServiceNow)
  • Excellent written and verbal communication skills

What Will Make You Stand Out (Preferred Qualifications)

  • Experience supporting HR functions across multiple EMEA countries 
  • A passion for organisational culture, design the future of work and human-centric People strategies
  • Strong Excel skills

#LI-Hybrid

#LI-MP1


At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Top Skills

Excel
Hris
Servicenow

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