People Process & System Specialist | Organisational Effectiveness | Richmond, London OR Skopje, Macedonia | Hybrid | 4 Month FTC
RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.
We’re searching for a People Process & System Specialist to join our Organisational Effectiveness team, so that we can support the delivery of our HR Systems implementation programme and strengthen process consistency, scalability, and operational effectiveness across the organisation. The People Process & System Specialist will design and document key people processes, support project delivery, and partner across multiple workstreams to ensure smooth, efficient, and aligned execution of programme and organisational initiatives.
How You’ll Spend Your Time
- Assisting with process design workshops to capture “as‑is” and “to‑be” processes across functional teams
- Documenting end‑to‑end processes, decision points, inputs and outputs to build clear, scalable process frameworks
- Maintaining a central repository of process documentation with version control and updates
- Identifying opportunities for process improvement to enhance efficiency and reduce friction
- Supporting the creation and maintenance of detailed project plans and schedules
- Tracking risks, issues, and actions to ensure accountability and timely escalation
- Preparing project dashboards, reports, and presentations to inform key stakeholders
- Analysing project and process data to identify trends and improvement opportunities
- Facilitating design sessions, workshops, and decision-making forums to drive alignment
- Coordinating with project leads and SMEs to translate requirements into practical process solutions
- Supporting data analysis, data upload, and migration activities to ensure alignment with new processes
- Contributing to broader organisational effectiveness initiatives, including capability development and change readiness
What Kind of Things We’re Most Interested in You Having
- Experience in process documentation, process improvement, or project support
- Experience in HR process design or HR systems implementation (Dayforce or similar a plus)
- Hands‑on experience with project management methodologies and tools
- Strong analytical skills, structured problem‑solving and attention to detail
- Excellent collaboration, facilitation, and communication skills
- Ability to work effectively within multi‑workstream programme environments
- Ability to commute to office 2–3 days a week
- A knack for working collaboratively and operating with high levels of organisation and accuracy
By enabling flexibility in how we work and prioritising employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.
As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to [email protected].
Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organisational factors are also taken into consideration.
