The People Operations & Process Optimisation Manager will enhance HR processes through design, automation, and evaluation, ensuring efficiency and integration with technology and data.
Reconomy is an international circular economy specialist that combines technology, skills and incredible people to enable businesses to better manage their resources, helping reduce waste, optimise their supply chains, and contribute in a meaningful way toward the circular economy
We are bending the edges of linear business models across the world, integrating circular economy strategies and processes into everyday operations. We have the tools, talent and technology that enable customers to harness the full and inherent value of their resources, with integrated global operations in over 80 countries across the world.
Our full range of capabilities are organised into 3 ‘loops’: Recycle, Comply and Re-use, each providing opportunities for circularity within the wider resource cycle.
- Recycle loop is utilising the latest technology and data to enable customers to make the best possible use of their materials.
- Comply loop is enabling customers to solve increasingly complex environmental regulatory challenges using data, expert knowledge and thought leadership to drive business accountability across the globe.
- Re-use loop is providing intelligent technology platforms and agile delivery models for pre-retail logistics and product returns, fulfilment and processing, on behalf of many of Europe’s largest retailers.
About the role
We’re looking for a People Operations & Process Optimisation Manager to play a pivotal role in transforming how our People function operates — making it smarter, simpler, and ready for the future of work.
This is a high-impact role at the intersection of HR, technology, and data, where you’ll design scalable global processes, unlock automation opportunities, and help prepare the organisation for AI-driven ways of working.
If you’re passionate about making things work better, faster, and more intelligently, this is your opportunity to drive real change at scale.
This is a full-time, 12-month fixed-term role offering a salary of £50,000 – £60,000, depending on experience. The role is hybrid, based out of our Telford office, with an expectation of at least one day per week on-site.
This is a full-time, 12-month fixed-term role offering a salary of £50,000 – £60,000, depending on experience. The role is hybrid, based out of our Telford office, with an expectation of at least one day per week on-site.
You’ll join us at a pivotal moment, with the chance to get involved in high-profile, business-critical transformation projects that will reshape how our People team — and the wider organisation — operates from a process, automation, and AI-readiness perspective.
Alongside delivering impactful change, you’ll benefit from coaching, development, and exposure to senior stakeholders, making this an excellent opportunity to accelerate your experience in transformation, automation, and strategic People operations.
You’ll play a key role in transforming how our People services are designed and delivered, focusing on efficiency, scalability, and future readiness:
- Design and implement scalable, globally consistent People processes
- Simplify and standardise processes to improve efficiency, risk control, and user experience
- Identify and deliver automation opportunities, ensuring processes are automation-first
- Partner with People Systems to align process design with technology and data standards
- Support the rollout of services into GPFS, ensuring clarity, readiness, and smooth transition
- Build strong partnerships across People, Systems, Finance, and business stakeholders
- Lead change and adoption, ensuring processes are understood, embedded, and effective
- Use data and insight to track performance, identify improvements, and demonstrate ROI
What we need from you
- Proven experience in process design, optimisation, or transformation (ideally within HR or shared services)
- Strong understanding of how systems, processes, and data connect
- Experience working in global or complex organisational environments
- Track record of delivering change from concept through to BAU
- Experience defining success metrics and ROI
- Confident influencing stakeholders without formal authority
- Advanced Excel skills (analysis, modelling, tracking benefits)
What we offer
This role offers you the chance to work in a friendly, diverse, and international environment, alongside colleagues who share your passion for innovation, agile working, and continuous growth.
You’ll benefit from ongoing training and development, ensuring you stay connected to the latest technologies while having the opportunity to apply your learning in a real, high-impact setting.
Alongside a competitive salary and benefits package, you’ll also have the opportunity to:
- Be part of meaningful, large-scale transformation
- Work at the forefront of HR automation and AI readiness
- Gain exposure to senior leadership and strategic decision-making
- Accelerate your development in a high-impact, future-focused role
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