Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
The People Operations Associate is responsible for supporting and enhancing the employee experience at Caseware. You will help us develop best-in-class processes and ensure our employees know they’re our most valuable asset. Supporting all aspects of the People Operations function, you’ll have the opportunity to support a variety of functions – from day-to-day activity to larger projects and initiatives.
You will be supporting:
▪️Team UK (100)
▪️Team Denmark (14)
▪️Future Acquisitions (100+)
âť— This role is hybrid and is open to Maidstone, UK residents. You will be required to work from our office 3 days a week.
What you will be doing:
Onboarding:
- Write offer
- Launch ticket, coordinate equipment
- Partner with payroll on all pay and benefit details (e.g. base pay, commission plans, etc.)
- Send welcome package
- Send welcome email 5 days prior to new hires start date
- Conduct Onboarding Sessions
- Complete background check (TA team to provide to POps Associate)
- Create bamboo profile
- Salary, reporting manager, direct reports, vacation entitlement, set vacation rules, upload all documents (Offer letter, JD, Background Check Screenshot + Resume will need to be in Bamboo)
- Ensure all policies/onboarding documents have been signed off
- 30/90 Check ins:
- -Launch surveys
- -Conduct 1:1 check ins to gain more insights
- -Analyze data and report back to HRBPs
Offboarding:
- Launch ticket, coordinate closure of accounts and access
- Calculate last pay and partner with payroll; i.e. vacation accrual payments, commission payments, etc.
- Exit interviews:
- Collect equipment
- Create low risk plan and execute for sensitive exits
- Coordinate benefit termination
- Create offboarding checklist via Bamboo
-Launch survey
-Conduct exit interview to gain more insights
-Analyze data and report back to HRBPs
BambooHR - owner and auditor, process:
- All employee changes
- Salary changes and bonus entries
- Monthly/quarterly audit to maintain integrity of data
- Reporting and data
Policies:
- Creator and owner of all policies:
-E.G. health and safety, employee handbook
-Coordinating policy sign off through BambooHR and in onboarding packet
Employee relations and Support:
- Employment verifications, vacation questions, policy questions
- Follow up with Teams #askpeopleops
Employee Engagement:
- 30/90 day check ins
- Weekly employee pulse
- Analyse data
- Taking part in employee engagement initiatives
- Co-ordinating and supporting employee engagement activities
Interns/Coops:
- Support all stages of onboarding and offboarding for interns/coops
Culture:
- Culture committee member
- Help with arranging and hosting company events – UK in person, virtual events globally.
Office Management:
- Coffee Machine Maintenance- ordering stock, basic cleaning
- Supplies- shopping for office groceries and supplies
- Cleaning- overseeing the cleaning, reporting any issues, monthly meetings with the cleaning supervisor
Monthly reporting:
- HR to Payroll file- UK
- HR to Payroll file- Denmark
- Headcount reports
- Time off reports
Health & Safety:
- Risk assessments
- First aiders
What you will bring:
- 1-3 years of experience in a generalist HR role, preferably within the UK market.
- Knowledge of UK employment law and HR best practices.
- Strong communication skills and the ability to build effective relationships across teams.
- Organised with an ability to prioritise tasks in a fast-paced environment.
- Excellent attention to detail and accuracy in administration.
- A proactive, can-do attitude with a passion for people and continuous improvement.
- A relevant HR qualification (CIPD Level 3 or above) is desirable but not essential.
- Familiarity with HR software and systems is a plus.
About Caseware
Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.
With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.
One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at [email protected].
Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well.
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