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About Airalo
Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.
About you
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.
About the Role
Position: Full-time / Employee
Location: Remote-first
Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits
As a People Operations Administrator, you will dive headfirst into a true generalist role, getting hands-on experience with every stage of the employee lifecycle—all while enjoying the excitement of international exposure. This isn’t your average job; it’s a chance to innovate, make an impact, and thrive in a fast-paced, scaling environment.
We’re on the lookout for someone who brings energy, initiative, and a knack for solving problems. If you love creating efficient, scalable processes and delivering exceptional experiences for teams, this role is perfect for you. You will report directly to the People Operations Lead and help shape the future of our growing organization!
Responsibilities include but are not limited to:
- Assist People Operations Managers with new hire onboarding, including coordinating equipment, tools, and introductions for a seamless experience.
- Maintain and update the HRIS (HiBob) as the single source of truth; prepare monthly payroll reports.
- Serve as the first point of contact for a global team through the ticket system (Siit) with a friendly and thoughtful approach.
- Collaborate with the People Ops team to implement company-wide policies, systems, and procedures.
- Handle general administrative duties, including document creation, email management, and ad hoc tasks.
- Support and enhance remote-first practices and company culture.
Must-haves:
- Experience in a People Operations / HR administrative role.
- Fluency in written and spoken English, ensuring clear and professional communication.
- Exceptional organisational skills with attention to detail.
- Be proactive with the ability to handle multiple tasks and prioritise effectively.
- Have a mindset for process improvement, implementation, and documentation. We are constantly evolving our processes towards global efficiency and automation.
Good to Have:
- Experience collaborating with internationally distributed and remote teams.
- Familiarity with working alongside a diverse and multicultural workforce is highly beneficial.
- Proficiency in tools such as Notion is a plus.
If you are interested in this position, please apply via the link.
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
