People+ Manager

BOLDSCIENCE is a full-service medical communications agency, part of the Assembled Intelligence platform (www.boldsci.com). Our mission is to help our pharmaceutical and biotech client partners to deliver the best, most impactful, scientifically creative healthcare communications that help drive changes in treatment practices and ultimately improve patients’ lives.
With offices and remote workers based in the UK and US, our global team is an energizing mix of scientific strategists, medical writers, client services professionals, creatives and digital specialists. Together, we embrace high science, design and innovation within a people-focused culture, to spark bold ideas that break down barriers and inspire change.

Job Summary
A People+ Manager is a business partner, providing operational and strategic HR guidance and support to a range of business units across both the UK and the US. This role works closely with a variety of different stakeholders including employees, managers, company Founders, wider People+ team, IT, and Finance. This role is the first point of contact to resolve HR enquiries, whilst creating and driving forward strategic initiatives and projects. The People+ Manager also works closely with the Chief of People to deliver and implement the HR strategic People plan, ensuring initiatives are driven forward and successfully embedded across the business. Responsibilities
• Building effective business partnerships with BOLD department leaders, managers and employees at all levels - developing a good understanding of their work in order to provide thorough and trusted HR guidance
• Focusing (but not limited to) designated business units to ensure HR support is provided both strategically and operationally
• Provides day-to-day direction in all aspects of international human resources (expatriate matters), including supervision of Senior People+ Generalist.
• Act as the first point of contact for all employee queries
• Provide advice and guidance on the interpretation of HR policies, procedures, and employment legislation
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
• Working collaboratively with the US People+ team, to share best practice, ensuring a consistent approach and regular updates
• Work closely with all members of the People+ team (Payroll and TA) as well as IT and Finance to ensure an excellent and efficient service is delivered across the business
• Provide employee relations counsel, support, and guidance to managers
• Take a coaching approach to facilitate effective, consistent, empowering management - enabling managers to feel confident and supported in all aspects of people management
• Guiding managers through the 30/60/90-day review process as well as performance assessments
• Help to deliver and implement the HR strategic People Plan, driving global initiatives and change management programs across the business
• Ability to leverage and navigate HR systems in order to streamline HR processes and maximize employee experience
• Optimize the employee experience & overall engagement throughout the employee life cycle. This may include; onboarding, engagement initiatives, HR policies, benefits and Compliance and HRIS set up
• Experience recruiting across all levels and engaging with candidates at all levels of the recruitment process
• Ensuring all People+ administration tasks and associated documentation are completed including; employment contracts, starters/leavers/transfers/ exit interviews.
• Coordinating new hire induction and on-boarding programs for new starters
Person specification
• Thorough understanding of UK employment legislation, keeping regularly updated and company adherence
• Highly organized with a positive, can-do attitude
• Strong communications skills with ability to connect with a variety of stakeholders across the business
• Strong people-management skills
• Phenomenal interpersonal skills
• Ability to work effectively in a fast-paced environment
• Detailed and goal-orientated, having the flexibility to deal with changing priorities while focused on customer service and quality
• Solution focused- takes initiative to drive actions forward
• Willingness to travel into UK office to engage with employees/attend meetings
Qualifications
• Bachelor in Human Resources, Business Administration, or related field
• At least 7 years of senior human resource generalist experience, in a Medical Communications environment is preferred
• Experience working within a global business
• Experience working in and navigating multiple HR systems
• Experienced manager
• CIPD qualified
• Competent in MS Office (Word, Excel, PowerPoint)