People & Finance Data Analyst

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values: Open, Bold, Trusted

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program

Working closely with Telefónica Tech’s UK&I leadership team to collect, analyse and report management data to support decisions on day-to-day operations, strategic planning and specific business performance issues. The role requires a strong and collaborative individual who is detail oriented, capable of doing analysis across multiple data platforms, translating these insights into actionable recommendations.

Responsibilities

Reporting and Analytics:

• Work with internal teams to identify and gather information needed to support business objectives and goals;
• Gather and present data to improve management reporting and support senior leadership team decisions;
• Use data to recommend and facilitate business optimisation programmes;
• Identify process gaps through the analysis of data;
• Assist with data management and clean-up when necessary.

Operational Support:

• Provide operational support by improving the operational systems, processes and policies in support of the business goals, specifically support better management reporting, information flow and management and organisational planning;
• Coordinate planning, prepare necessary materials and liaise with internal teams to deliver flawless execution of projects or initiatives;
• Identify gaps in current operational model and collaborate with internal teams to plan and implement solutions;
• Investigate and recommend best practices to ensure consistency across team procedures;
• Efficiently and accurately complete operations and administrative duties;
• Complete research requests on new and existing initiatives.

Skills

• Strong planning and multi-tasking skills to prioritise numerous projects and ensure data is delivered in an understandable manner to the end user;
• Exceptional analytical skills with ability to develop insights and draw conclusions beyond what is readily apparent;
• Excellent oral and written communication to translate business needs and requirements in a clear, concise, and effective manner;
• Ability to effectively interact with business partners at varying levels;
• Strong interest in leveraging technology, tools, and process improvements to develop innovative solutions and drive continuous improvement;
• Proven ability to meet established timelines;
• Ability to identify gaps in operations;
• Personable, adaptable and flexible with the ability to work successfully in a high-energy, fast paced, rapidly changing environment;
• Ability to multi-task and manage multiple projects, processes, programs, and procedures simultaneously while working under pressure to meet deadlines, organizational goals and initiatives.

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.