People Experience Director - EMEA

The Company

We are entering a new era, with utilities worldwide transforming to meet business and sustainability targets. For over 35 years Gentrack has been partnering with the world’s leading utilities, and more than 60 energy and water companies rely on us. Gentrack, with our partners Salesforce and AWS, are leading today’s transformation with g2.0, an end-to-end product-to-profit solution. Using low code / no code, and composable technology, g2.0 allows utilities to launch new propositions in days, reduce cost-to-serve and lead in total experience.

Our Values and Culture 

Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet’s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are:

• Respect for the planet
• Respect for our customers and
• Respect for each other

Gentrackers are a group of smart thinkers and dedicated doers.  We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business.

The Opportunity

The role of the PX Director, EMEA is a key strategic role partnering with key parts of the business: the CRO of EMEA, Corporate functions (CFO, CMO, and CSO) and the CEO of Veovo (all located in London except for CMO, in France).  This role reports directly to the Chief People Officer and is a member of the Global People Experience (PX) leadership team.  

The Specifics 

• Leading the regional PX team: two Business Partners, an advisor, ops lead, talent acquisition partner and a coordinator. 

• Providing direction and insights on organisational design – coaching and building change plans to manage – mitigating risk and delivering effective change.  

• Coaching senior executives – to enable a growth mindset. 

• Bringing commercial PX leadership, aligned with company financials to ensure cost management and optimisation in line with business growth and change. 

• Partnering with the executive and finance to look at commercial insights and challenge as appropriate. Expected to be a direct contributor to the Monthly and Quarterly business reviews.  

• Providing strategic direction, reviews and expertise in talent development, succession planning and organisational design.  

• Ensuring cyclical programmes (engagement, performance, remuneration) are globally consistent while running efficiently across the region. 

• Collaborating with the data analyst and use data led insights to continually evolve the business and the PX strategy such as with engagement and development. 

• Partner with other PX leaders to design and deliver effective PX policies and supporting procedures that can be globally consistent as possible with local nuance where needed.  

What we're looking for (you don’t need to be a guru at all, we’re looking forward to coaching and collaborating with you):

Strategic Planner  

• Strategic, visionary and highly agile thinker  

• Data / insights orientated with a high attention to detail  

• You are able to make connections and provide solutions that create the path to a long-term sustainable solution as well as provide responsive outcomes  

• You are able to connect, align and promote a strategic message  

Stakeholder Engagement  

• Advanced stakeholder engagement and influencing skills -you can garner the trust of the Executive as well as the broader team  

• Excellent coaching skills to engage senior stakeholders  

• You believe in, and deliver strong stakeholder engagement to effectively work in the business and beyond.  

• You can partner, not police, but always hold the global strategic line  

Change Leader / Technical specialist  

• Advanced change management skills to coach business and change through successful change  

• Advanced stakeholder engagement and influencing skills -you can garner the trust of the Executive as well as the broader team  

High Achiever / Delivery and Solution-Orientated  

• High execution and delivery skills – the ability to drive and deliver accurate results  

• You are in the details and hands on with very high attention to detail to garner the trust of the business and to be credible in your area of expertise  

Innovative and Creative  

• You are an inspiring self-starter with a passion to progress the business and the team.  
• Culture matters deeply to you, and you are passionate about building and maintaining culture through periods of rapid growth – applying a strategic, commercial mindset to enable this.  

Commercial and Business Acumen  

• You are an analytical thinker, understanding a situation and its pieces, and providing strategic insights and themes that enable a strong partnership with the business and the team to deliver logical decisions that drive sustainable change.  

• You are able to align the business data to provide themes, data insights and are knowledgeable and connected with the business financials to drive change.  

Collaboration  

• You are highly collaborative – across the global PX team, partnering as a senior executive alongside the other regional and global PX Directors and with the CPO.  

• You have the ability to lead locally and across a matrixed organisation. 

What we offer in return:

• Personal growth – in leadership, commercial acumen and technical excellence
• To be part of a global, winning high growth organization – with a career path to match
• A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos
• A competitive reward package that truly awards our top talent
• A chance to make a true impact on society and the planet

Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

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