Payments Risk Solutions Lead - Director

Movement of Funds – The team plays a crucial role in managing and refining risk associated with movements of funds – covering outgoing, incoming, and internal transfers.   Focused on defining a clear payment risk appetite, consolidating and reporting payment risks as a unified entity, and harmonizing controls across the enterprise.  Approach includes developing a cohesive framework for risk management and reducing reliance on detective controls by implementing proactive measures.  By addressing these areas, the aim is to streamline processes, enhance financial stability, and ensure consistent, effective operations throughout the organization.

Solutions Lead - Director

• Responsible for the direction-setting, execution of strategy, issue resolution and accountable delivery head for multiple objectives within Movement of Funds transformation area

• Provide strategic direction and feedback with respect to initiative or project creation relating to payments and movement of funds , alignment to business goals, stakeholder management, and executive communications.

• Build and manage relationships with key stakeholders, organizations and business leads

• Lead the facilitation, coordination, and arbitration of cross functional macro level topics within/across programs and with Senior Management. Identify and drive resolution of issues, including those outside established projects of work.

• Collaborate with stakeholders to ensure project scope definition meets business objectives.

• Collaborate with Project Sponsor to ensure business case/cost benefit analysis is in line with business goals.

• Manage the process with other departments if resources are being borrowed.

• Drive adherence to the payment related program processes, procedures, methods, and standards for program delivery and leverage across the project.

• Manage the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.

• Manage the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Co-ordinate and articulate the execution strategy, vision and implementation approach for strategic payment control solutions.

• Partner with technology, inter and intra LoB teams, and lines of defense teams to synchronize execution, to expose dependencies, to evaluate execution risks, to escalate issues, to assess status, and to bring reporting transparencies to the broader organization.

• Drive best practice execution and promote standardization and consistency for the payment control solutions.

• Bring awareness, ideate improvements and solutions, and coordinate relationships to related programs as necessary.

• Ensure all process and technology implementation for the controls meets Operations’ outcomes:

• Safe - Well controlled environment – control framework, which is complete, timely, accurate and manageable

• Efficient - Highly automated – emphasis on STP; no increase in manual work; exception-based processing. Simplified and consistent end-to-end process with clear roles and responsibilities across Operations and Finance

• Client-centered- Evolves towards same day / real-time operations and visibility (reporting) for Treasury, Operations and clients

• Functionally complete - Supports both product-level and legal-entity level views

• Extensible design to accommodate future change

• Leadership & Effective communication

• Proficiency in negotiation to resolve conflicts, reach consensus and manage expectations

• Problem solving to address challenges and obstacles that arise during implementation, identifying solutions and making informed decisions

• Experienced leader building and fostering a collaborative team environment, promoting teamwork, trust, and mutual respect

• Decision making - decisive & data driven to provide clear guidance and alignment

• Adaptability: Ability to navigate the team through ambiguity and embrace change

• High emotional intelligence to navigate the team through a complex matrix of stakeholders.      

• Domain expertise across Operations, and Technology functions

• Large, complex implementation and transformation program expertise

• Some proficiency in technology architecture, workflow, and tools to ensure efficient execution

• Change Management: Ability to plan, execute and monitor implementation.

• Movement of Funds / Payments Expertise – strong understanding of wholesale payment risks, flows, and types

• Knowledge of Markets, SSO, TTS, and Lending products from transaction booking to payments

• Strong understanding of Citi Systems helpful   

• Wholesale Payments, Swift, commercial payment knowledge       

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program  

• Pension Plan 

• Paid Parental Leave 

• Special discounts for employees, family, and friends 

• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group:

Operations - Core

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Job Family:

Operations Project Management

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Time Type:

Full time

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