Payments and Settlements Executive

What is Flagstone? 

Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business – where smart people do their best work. 

Each definition shares a common thread: our unique culture. It’s our pride and joy. And our competitive advantage. 

A feel for our culture:

To revolutionise the savings market, we need to be at our best. But high performance takes more than talent – it takes a culture of kindness, respect, and growth.  

That’s why we’re building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations. And be rewarded for it. 

We may not change the world, but we can change the world of financial technology. And all it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three. 
 
But enough about us. Let’s talk about you. 

Does this sound like you? 

You’re enthusiastic and demonstrate a technical mindset with a keen interest in finance. You’ll ideally have two years financial services and payments experience, and you are excited to forge a new way to save. 

What you’ll do: 

The Transactions Operations team has a wide range of responsibilities including Instructions and Payments, Credits and Reconciliations. The team manage all movements of funds between Flagstone, our clients and our Partner Banks, ensuring we keep within Anti-Money Laundering guidelines and adhere to our safeguarding policy at all times.  

This role is part of the Payments and Settlements team, and you will support the Team Lead in various tasks as well as hold key responsibilities in ensuring the department goals and objectives are met. Your days are guaranteed to be varied, and we always encourage you to think about how to improve our service and will welcome your ideas.

Your responsibilities will include: 

• Ensuring accurate and timely processing of payments and settlements, whilst also identifying and allocating client transactions appropriately.
• Professionally and promptly resolving payment processing queries, communicating effectively with clients and partner banks to address and resolve any issues.
• Collaborating with stakeholders on a daily basis, ensuring all work is completed to a high standard and to a professional level.
• Proactively seeking and implementing process improvements, contributing to a positive and high-performing work environment.
• Providing regular reports to senior management, whilst taking ownership of your personal development.
• Acting as a role model, embodying Flagstone's culture and values at all times.

What you’ll bring: 

• Proactivity and adaptability: You're a self-starter who thrives in fast-paced environments and embraces change.
• FinTech savvy: You bring experience in financial services operations and payments, ideally within a FinTech or high-growth startup.
• Analytical and detail-oriented: You have a passion for problem-solving, a strong analytical mind, and meticulous attention to detail.
• Results-driven and collaborative: You're focused on delivering results, taking ownership of your work, and building strong relationships with colleagues.
• Tech-proficient and community-minded: You're comfortable with Microsoft Office Suite and eager to join a supportive team that values giving back.

How we reward you:  

At Flagstone, the benefits extend beyond false gifts like “fruit and snacks”. Instead, we invest in your health, wealth, and professional development. Here’s a selection of our benefits:  

• Private healthcare
• Life insurance (four times your annual salary)
• Dental/optical care
• Matched pension contributions (5%)
• Income protection
• Around the World in 90 days (remote working)
• £1,000 annual learning bursary
• 25 days holiday (plus bank holidays)
• Home working kit
• Employee share scheme
• 25 days holiday (plus bank holidays)
• Additional 3 days community and charity leave each year
• Quarterly half days for Wellness leave
• Flexible bank holidays
• Gym discount

All are welcome. 

At Flagstone, we’re assembling a diverse team that defies our industry’s norms. Think this role could suit you? We encourage you to apply, no matter your background. 

#LI-Hybrid