Payment Operations Specialist

Job Description
Join our Payment Operations team and be part of a unit that offers innovative solutions and services across multiple asset classes and geographies. As a Payment Operations Specialist, you will ensure timely and accurate settlement of payments, contributing to J.P. Morgan's leadership in clearing, custody, operations, and technology solutions.
As a Payment Operations Specialist within EMEA Payments Operations Team, you will support the timely settlement of payments for our global clients. You will work in a dynamic environment, managing transaction activities and ensuring compliance with regulatory requirements.
Job responsibilities:

• Monitors transaction activity and controls settlement timeframes for fund transfers.
• Repairs payment transactions to ensure accuracy.
• Verifies transactions to meet compliance standards.
• Processes manual instructions for global currencies.
• Reviews, researches, and processes incoming funds transfers, ensuring accurate client account crediting or returning funds to the remitting bank.
• Leads or contributes to operational improvement initiatives and projects as directed by the Operations Manager.
• Supports incident management and remediation as required.

Required qualifications, capabilities, and skills:

• Previous experience in an operational, financial services, or customer services environment.
• Strong written and oral communication skills.
• Resilient interpersonal skills with the ability to partner with internal stakeholders.
• Client-focused with a strong controls mindset.
• Proactive and flexible approach to personal workload and team targets.
• Effective organizational skills with the ability to manage and prioritize workload.
• Excellent time management skills.
• Results-oriented with the capability to prioritize and multitask.
• Proficiency in PC applications such as Excel, Word, and Access.

Preferred qualifications, capabilities, and skills:

• FX & FXO experience
• Working knowledge of the IB funds transfer policy
• Knowledge of TSSFX and Athena i

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.