The Payment Associate will manage the onboarding and oversight of payment service providers, ensuring accuracy in financial reporting and fee application. Responsibilities include generating detailed reports, reconciling payments, coordinating with internal teams, and supporting relationship management with payment providers, while maintaining compliance and facilitating contracts.
We’re looking for a talented individual to join the payment solutions team. Here you will play a big role in the onboarding and management of new payment service providers and diversifying the payment methods
we offer to our customers. This is a unique opportunity to gain exposure across a number of departments as customer payments hold a vital place in our growth and success. If you are enthusiastic, flexible and thrive in a challenging and diverse role, we want to hear from you!
Responsibilities:
- Generating and analysing expecting funds reports from our payment service providers. Ensuring their data is accurate for effective payment reconciliations.
- Monitoring the fees we pay to our payment service providers to ensure that the correct rates are being applied
- Review invoices to ensure the correct charges are being applied
- Matching monthly balance statements to reconcile payments processed by multiple providers
- Accurately generate regulatory reports on a daily basis
- Conduct regular quality checks to ensure the accuracy of reporting data. Identify and rectify any issues
- Support requests from internal teams for report generation and analysis
- Supporting the evaluation and onboarding of new payment providers including not not limited to:
- Facilitating Non-Disclosure agreement conversations
- Completing due diligence assessments of payments providers
- Facilitating contract discussions between parties
- Working alongside development to ensure the smooth release of new payment products
- Support the management of payment provider relationships
- Generate and deliver business reviews with PSPs
- Coordinate with internal teams and support in the escalation of issues with PSPs
- Support user management in PSP platforms
Requirements:
- Previous experience generating reports and compiling presentations through powerpoint
- Previous experience working in with a Fintech
- Experience dealing with payment partners
- Previous experience with analysing data through excel
- Attention to details and ability to multitask in essential
In return, you will receive:
- Competitive Salary
- International Team Collaboration
- State-of-the-art Equipment
- Generous Annual Leave Policy
- Employee Referral Program
- Comprehensive Private Medical Insurance
- Annual Global Performance Review Cycle
- Annual discretionary bonus.
Top Skills
Excel
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