Partner Marketing Operations Manager

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.

How You'll Make an Impact:

• Partner Marketing Operations enables Partner Marketing at Xero to perform at its best through the enablement of best-in-class data, technology and process. Your work will help the Partner Marketing team measure and optimize for success, while creating scalable and beautiful experiences for our partners and customers.

What You'll Do:

• Reporting to the Head of Partner Marketing Operations, you’ll:Support key stakeholders across Partner Marketing in the timely and successful delivery of Partner Experience initiatives and enablers.
• Develop project management frameworks to give clarity to project roles and responsibilities, ways of working, helping keep projects on track and stakeholders informed.
• Connect the dots on the interdependencies across various projects, helping them align and enabling them to deliver.
• Provide status updates for projects, including keeping project management tools and artifacts updated, as well as proactively surface areas of risk and challenge and working collaboratively to move them towards resolution.
• Facilitate workshops and conversations as required to ensure stakeholder needs and feedback are captured into the scope of projects.
•  Be the central point of alignment across the partner organization where it relates to Partner Experience initiatives; including but not limited to Digital, Marketing, Sales, Education, Operations and Technology.
• Maintain a connected view of all Partner Experience initiatives, proactively identifying areas of crossover and duplication and turning them into opportunities for alignment, collaboration and scale.
• Render ad hoc project management support as required.

What You'll Bring With You:

• Ability to juggle multiple projects in a fast-paced environment (project management qualifications and Asana knowledge are pluses).
• Strong business acumen, ability to apply critical thinking to solve and advance a wide variety of business problems.
• Excellent organizational, communication and stakeholder management skills.
• Demonstrable experience in a project management role. Experience delivering cross-functional Marketing programs / technology projects are pluses.

Why Xero? 

Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.