Linnworks is in search of a passionate and experienced commercial leader to support our EMEA partner strategy and lead key partner engagement and initiatives. As Partner Account Manager EMEA, you'll play a pivotal role in driving key partner relationships to support new business in the region for Linnworks and support customer experience and adoption goals.
Reporting directly to our VP Global Partnerships and as part of our partner team based across the US and UK, this crossfunctional role will be expected to build strong relationships with a broad array of internal teams across marketing, sales, product, and customer experience. Travel to partner meetings and events will be expected.
Responsibilities.
As Partnership Account Manager your main responsibilities will include;`
- Build and manage relationships with commercial partners in EMEA with a specific focus on agencies and consultancies
- Identify, recruit and onboard leading players in the EMEA ecosystem that fit with Linnworks market position and growth ambition to forge alliances that drives revenue through new MRR
- Identify, engage, negotiate, and close partnership agreements with new partners
- Liaise closely with colleagues in the sales team to ensure that partner leads are managed efficiently and convert as effectively and as possible, ensuring partners are kept up to date on status
- Work with partners to identify new business opportunities for revenue generation
- Work closely with cross-functional teams including marketing, sales, customer success and product to develop and execute go-to market strategies and campaigns
- Be seen as a credible and trusted adviser to all partner and customer stakeholders, fostering positive working relationships
- Stay up-to-date with industry trends and changes and use this knowledge to inform partner strategies
- Create and implement revenue centric sales propositions, promotions, product propositioning and partner programs
- Provide weekly updates to the partner team on partner activities, performance and revenue contribution
- Educate partners on new product functionality to ensure they have the most recent product knowledge to aid referrals
- Lead initiatives that will generate opportunities for our partners from within the existing Linnworks customer base
- Monitor and analyse partnership performance metrics to identify opportunities for improvement and optimise partner activities
What you’ll bring to the role.
- 5+ years of experience in partnership management, business development or a related commercial field
- Proven track record of developing and executing successful commercial strategies that drive revenue growth and bring value to mutual customers
- Excellent interpersonal, communication, and negotiation skills, with the ability to build and maintain relationships with key stakeholders
- Strong business, analytical, and problem-solving skills, with the ability to use data to drive decision-making
- Strong understanding of eCommerce and the ecosystem
- Ability to work collaboratively and cross-functionally in a fast-paced environment
- Demonstrated ability to think strategically, identify opportunities, and execute plans to achieve business objectives
- The ability to work with a wide range of business sizes and stakeholders including C suite to drive commercial performance
- Excellent presentation skills, business acumen, and interpersonal skills
- A self-starter mentality, with excellent time management skills and ability to remain focused in a fast-paced environment
- Strong analytical, sales and marketing skills
Performance Indicators
- Monthly pipeline contribution from partner referrals and activities
- Closed-won revenue from partner portfolio
- High partner satisfaction scores
- High customer engagement and adoption metrics
Who we are
As the global leader in the eCommerce automation sector, Linnworks has one mission: Giving our clients back their time to grow and lead their brands. Companies wanting to sell their products via marketplaces like Amazon, eBay, Facebook, etc need a platform to automate and monitor retail, inventory and shipping processes and performance. We have teams across North America and Europe, and we are backed by Marlin Equity Partners, a leading growth equity firm headquartered out of California. Linnworks not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled, passionate, and collaborative with a winning and customer-centric attitude - we pride ourselves on our people.
Life at Linnworks
Linnworks is proud to be an Equal Opportunity Employer (EoE). We believe that diversity of experience, perspectives, and background leads to a better environment for our employees, and better service for our customers. The training and development of our employees is something we value deeply. We are committed to continuous investment into their personal growth, providing clear paths for career progression, and equipping them with the tools and training required to become experts in their profession.
