Tencent Logo

Tencent

Client Success Manager – EMEA

Posted 4 Days Ago
Be an Early Applicant
In-Office
London, England, GBR
Junior
In-Office
London, England, GBR
Junior
Drive commercialization growth for Tencents overseas performance advertising across EMEA by developing scalable commercialization strategies, partnering with product, engineering and sales to acquire advertisers and monetize publishers, and owning client success and monetization outcomes to increase revenue and platform efficiency.
The summary above was generated by AI
Business UnitCorporate Development Group (CDG) as the platform for the company's new business incubation and new business exploration, CDG is responsible for promoting development and innovation for important areas such as financial technology and advertising, as well as marketing services, including payment and financial applications. As a professional support platform, CDG also supports the company and various business groups in strategic planning, investments and mergers, investor relations and corporate global communications, marketing and public relations, and more.What the Role Entails

Core Objective:

Drive commercialization and growth for Tencent’s overseas performance advertising business across the EMEA region. Own both demand-side advertiser growth and supply-side publisher monetization, accelerating revenue growth, improving ecosystem efficiency, and building scalable commercialization solutions that drive long-term business success.

Key Responsibilities:

Drive Regional Commercialization Strategy

  • Develop and execute commercialization strategies across EMEA to unlock new growth opportunities.

  • Drive advertiser acquisition and spend growth while optimizing publisher monetization, delivering measurable improvements in revenue, platform scale, and operational efficiency.

Build Scalable Commercial Solutions

  • Partner with Product, Engineering, and Operations teams to translate advertiser and publisher insights into scalable platform capabilities and operational improvements.

  • Develop industry best practices and commercialization solutions that can be replicated across markets and verticals.

Partner with Sales to Accelerate Growth

  • Work closely with regional Sales teams to identify high-value opportunities, support solution design, and drive successful deal execution.

  • Improve customer acquisition, conversion efficiency, and overall business expansion across both advertisers and publishers.

Drive Customer Success & Business Growth

  • Own the end-to-end success of advertisers and publishers across EMEA.

  • Drive product adoption, campaign optimization, and monetization performance to maximize customer value, long-term retention, and sustainable revenue growth.

Who We Look For

Experience

  • 5+ years of experience in performance advertising, ad tech, commercialization, client solutions, business strategy, or growth operations.

  • Hands-on experience with advertising platforms, DSPs, SSPs, ad networks, mobile advertising, or performance marketing is highly preferred.

Industry Knowledge

  • Strong understanding of the digital advertising ecosystem across both demand-side advertising and supply-side monetization.

  • Familiar with campaign optimization, ROAS/ROI measurement, inventory monetization, fill rate, eCPM, and performance-driven advertising models.

Skills

  • Strong analytical mindset with the ability to turn data into actionable business insights.

  • Excellent problem-solving, stakeholder management, and cross-functional collaboration skills.

  • Proven ability to manage multiple priorities and execute effectively in a fast-paced, ambiguous environment.

Others

  • Professional proficiency in both English and Mandarin is required to collaborate effectively with HQ in China.

  • Additional language skills, including French, German, Spanish, or Arabic, are a strong plus.

  • Comfortable working across multiple time zones and managing regional travel as needed. Strong adaptability to ambiguity and changing priorities. Entrepreneurial mindset with strong bias for action, impact, and scalability.

  • Entrepreneurial, proactive, and results-oriented with a strong sense of ownership.

  • Comfortable working across multiple time zones and managing regional travel as required.

  • Passionate about driving scalable business growth and delivering measurable commercial impact.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Similar Jobs

2 Days Ago
Easy Apply
Hybrid
London, Greater London, England, GBR
Easy Apply
Mid level
Mid level
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data Analytics
Manage customer lifecycle for sportsbook clients across EMEA, driving retention, renewals, upsell/cross-sell, SLA monitoring, KPI reporting, and stakeholder coordination. Act as primary client contact, resolve technical and contractual issues, contribute to Customer Success projects, maintain CRM data and revenue forecasts, and provide actionable client feedback to internal teams.
Top Skills: CRMExcelSalesforce
13 Days Ago
Easy Apply
Hybrid
London, Greater London, England, GBR
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Manage a portfolio of strategic EMEA customers to drive adoption, retention, and measurable business outcomes. Build executive relationships, create success plans, run Executive Value Reviews, monitor customer health using Gainsight, mitigate risk, coordinate cross-functional teams, and promote customer advocacy and product adoption.
Top Skills: GainsightHybrid CloudNasuni File Data Platform
10 Days Ago
In-Office
London, Greater London, England, GBR
Mid level
Mid level
Artificial Intelligence • Software
Own onboarding and post-sale success for EMEA customers: host calls, build scalable education (webinars, content), work with engineering on tooling, identify at-risk customers, and use Pylon for internal CS processes while providing product feedback.
Top Skills: Analytics ToolsPylon

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account