Job Title: Outdoor Campaign Preparation Executive
At Global, we think big, work hard, and never stand still. We’re the proud home of the best media and entertainment, driven by our talented and passionate people. Our Mission? To make everyone’s day brighter – our Globallers, our audiences, our partners, and our communities. Whether we’re in the studio, building world-class technology, or securing record Outdoor advertising partnerships, we make sure we’re doing it as a team
Your Role: Outdoor Campaign Preparation Executive
The Commercial Outdoor Operations team is at the heart of the business and our priority is to drive improvements, so we deliver excellent standards of customer service that exceed our customer’s expectations. Our aim is to ensure the customer experience is at the forefront of everyone’s mind and we always strive to give our customers the best service possible. You’ll be working in a fast-paced team, focused on working with sales and delivery operations to successfully book and deliver customers’ campaigns.
Key Responsibilities
Must respond to all customer and commercial emails within 4 hours.
Responsible for meeting Print and Delta deadlines to ensure 98%+ of Compliant campaigns are delivered as planned.
Expected to review and approve customer copies following Copy Approval guidelines and ensure they are correctly assigned for print.
Must proactively follow up with customers and commercial teams on artwork submissions and late artwork.
Should work closely with Fulfilment teams and print partners to resolve any posting issues.
This role requires a minimum office attendance of three days per week. Specific office days may be determined based on business needs and team collaboration requirements.]
This role is primarily based on standard working hours; however, due to the nature of campaign preparation and print deadlines, there may be periods where flexibility in working hours is required
What You’ll Love About This Role
Think Big: There is a lot of variety in the role which means every day there is an opportunity to learn something new
Own it: Seeing live campaigns provides a real sense of pride
Keep it Simple: Keep focussed on the end goal and get things done
Better Together: Exposure to key stakeholders both external and internal to help boost a career in Outdoor
What Success Looks Like
In the first few months, you would have
Gained a comprehensive understanding of our campaign fulfilment systems
Developed a clear understanding of the campaign delivery cycle, from planning and booking through to campaign execution.
Acquired in-depth knowledge of Global’s wide range of products and inventory.
Demonstrated the ability to confidently manage calls and emails from both internal and external customers.
Embraced and contributed to a culture of cohesion, collaboration, and continuous improvement, ensuring ongoing team success and development.
What you will need
The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:
Excellent interpersonal and organisational skills
Proactive attitude
Solutions driven
Accuracy and attention to detail with willingness to “get the job done”
Can work under pressure and to tight time scales
Excellent communication skills and confident dealing with people
Prioritisation
Able to learn new systems quickly
Computer literate and proficient in Microsoft office applications
Flexible and adaptable to work in a fast paced, changing environment
Working with minimal direction
Ability to Work collaboratively with colleagues to achieve goals
Customer focused with great customer service skills
Top Skills
Global London, England Office
30 Leicester Square, London, United Kingdom, WC2H 7LA
