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Job Description:
Order Management Specialist - 6 Month Fixed Term Contract
About the Job
An exciting opportunity for a result-driven individual to join our Sales Administration team on a permanent basis. Work collaboratively with our Sales teams in order to provide the best in-class customer service to our Partners & Vendors who are looking for a trusted advisor to help them with management of their valuable and complex orders.
What your role as a Sales Administrator will involve
- Support the sales team by managing the end-to-end order process
- Processing orders, identifying the correct processing method to use
- High focus on accuracy and customer service
- Handling order related queries, ETA, licenses and POD requests
- Running back order and shipping reports
- Support the sales team with P&A, Stock quotes, BID’s
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To set you up for success, we are looking for the following skills and experience
- A desire to build a career in the IT industry
- Previous experience in a Customer Service/Administrative/Order Processing environment
- A keen eye for attention to detail and accuracy
- The ability to communicate effectively, over the phone, via email and face to face
- Good PC skills, including Microsoft Office suite, specifically Outlook, Word and Excel. CRM experience preferable
- A desire to learn, grow and develop.
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We Are Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com.
Make an application to join the team!
None of this is achievable without great people, with a complete customer focus.
Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
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