Operations Support Manager - Multiple Positions Available

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance.

Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.

We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.
You will lead operational support for a manufacturing value stream in a regulated environment. You will work closely with operations, quality, engineering and technical teams to deliver safe, compliant and efficient production. You will drive improvements, coach others and act with integrity. This role offers visible impact, career growth and the chance to help GSK unite science, technology and talent to get ahead of disease together.
Responsibilities:
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
- Lead and coordinate daily operational activities to meet production schedules, quality and safety requirements.
- Act as the operations point of contact for projects and ensure smooth handover into production.
- Support site readiness for internal and external audits and regulatory inspections.
- Maintain business continuity plans and local operating procedures for the value stream.
- Coach frontline leaders and teams to sustain continuous improvement and operational excellence.
- Plan and deliver improvement projects using structured methods and measurable outcomes.
Why You?
Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals
- Experience working in a regulated manufacturing or packaging environment.
- Experience in an operational or operations support role with day-to-day delivery responsibilities.
- Proven track record of delivering continuous improvement or operational change.
- Strong knowledge of quality and safety requirements relevant to manufacturing.
- Good communication skills and ability to work across multi-disciplinary teams.
- Right to work in the United Kingdom.
Preferred Qualification
If you have the following characteristics, it would be a plus
- Formal qualification in engineering, science, manufacturing or equivalent experience.
- Experience with SAP or other manufacturing execution and planning systems.
- Experience leading audits, deviation investigations or change control.
- Coaching or people management experience with influencing beyond direct reports.
- Training or experience in lean or operational excellence methods.
- Experience in value stream planning, capacity management or production planning.
Working pattern:
This is a site-based role at a GSK manufacturing facility in the United Kingdom. The role is primarily on-site given the operational and audit accountabilities.

Closing Date for Applications: 24th March 2026 (COB)

What we offer:
You will join a team that supports learning and career development. You will work on projects that matter to patients and communities. You will get opportunities to build new skills, lead change and shape better ways of working while contributing to our shared mission.
How to apply:
If this role speaks to you, please apply. Tell us how your experience and approach will help deliver safe, reliable and improving operations. We look forward to hearing from you.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at [email protected] where you can also request a call.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a  Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive

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