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Wells Fargo

Operations Project Manager

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Hybrid
City of London, City and County of the City of London, England
Hybrid
City of London, City and County of the City of London, England

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About this role:

Wells Fargo is looking for an experienced Operations Project Manager to join the International Operations Change team. The role involves applying vocational knowledge, skills, tools, and techniques in change management to ensure project requirements are met on time, within budget, and in line with program guidelines.

As the Operations Project Manager, you will be involved in major Regulatory and business enhancement projects from initiation through planning, execution, testing, and closure. Your responsibilities include identifying and managing project dependencies, ensuring alignment with project policies and methodology, and delivering key business outcomes while meeting milestones.

You will use independent judgment to oversee project plans, manage risks, issues, actions, decisions, and ensure timely task completion. Additionally, you will provide insights on project financials, develop business tasks for planning and tracking, and collaborate with various stakeholders such as subject matter experts, sponsors, project team members, and compliance and risk managers.

In this role, you will:

  • Participate in large Regulatory and business enhancement projects through initiation planning, executing, testing and closing within change management.

  • Identify and capture basic project dependencies and interdependencies, ensure alignment of actions and artifacts with project policy, methodology and appropriate business deliverables are produced, maintained and milestones are met.

  • Exercise independent judgment to guide project plans, full cycle RAID management and ensure project tasks are completed according to established timelines.

  • Present recommendations for setting, tracking, and managing project financials and develop business related tasks for project planning and tracking.

  • Collaborate and consult with subject matter experts, sponsors, stakeholders, project team members, direct managers, program leads, compliance, risk managers, business partners.

  • Work alongside third-party vendors to onboard new technology into Wells Fargo infrastructure.

  • Collaborate with the business defining the required product, operating model or infrastructure changes with the various impacted parties and work with the project managers to build this into roadmap and delivery plans. 

  • Partner with key stakeholders in the CIB and International COO teams in relation to Internationally driven change portfolio that impacts the region.

  • Ensure changes to the business driven through BAU and project/programmes are sustainable and effectively embedded into business as usual.

  • Preliminary analysis to determine the most appropriate solution to achieve strategic goals, through detailed analysis of the business need, feasibility studies, benchmark/trade-off analysis, and development of high-level business requirements.

  • Work with end-users and testers to help develop use cases and analyse defects to support fixes and enhancements.

  • Assist in monitoring and guiding all new or proposed change initiatives to align to the regional strategy and support business leads to make informed and strategic prioritization decisions and manage internal and external dependencies.

  • Analyse and deliver on complex regulations that may span multiple businesses, jurisdictions and summarise for others who may have a less technical background.

  • Support analysis and decision making with a specific focus on both business and region-specific impacts associated with new initiatives, projects, and changes to policies, procedures and processes.

  • Assist the business and COO teams with the development of business cases and benefits management, providing advice, subject matter expertise and constructive challenge where required.

  • Support COO/ project and programme teams to engage the business and other key stakeholders effectively to deliver change and develop supporting communication plans where required.

  • Create an environment where team members feel included, valued, and supported to do work that energizes them, provide ongoing coaching and feedback to support ongoing development of the EMEA change management team.

  • Attend and present at regional operating committees, project/programme steering committees, as well as leading workshops.

  • Work with JIRA and Confluence as key tools within the WF change management process.

Required Qualifications:

  • Experience in successful delivery of financial industry project management and methodologies.

  • Experience in Institutional Investment Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

  • Possess a proven ability to manage projects that create efficient and effective processes and controls with a goal to minimize systemic and systematic risks.

  • Ability to demonstrate management of strategic and tactical execution of components of the change book of work primarily impacting the EMEA/APAC region in line with existing governance structures in region and across International as well as Enterprise Change Management policies and procedures.

Posting End Date: 

3 Jul 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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