About Marex
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics.
For more information visit www.marex.com
Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics.
The Operations Client Support department sits within the operations function, providing direct support to clients, front office and control & support areas within the organisation on a global basis.
This role exists to provide a single point of escalation for all client and internal sales desk margin queries, ensuring all customer requests are dealt with in a timely and efficient manner.
This includes, but not limited to, overall margin call management and driving system/process improvements.
Responsibilities:
• Margin call management – including bilateral OTC, cleared, repo and ETD
• Treasury - payment and receipt processing
• Establishing and maintaining contact with internal customers including Credit and Risk, Clearing / Deliveries, Treasury, Compliance and Broking and Trading desks
• General client queries
• Develop and maintain client relationships.
• Maintain new/old account static.
• To help improve current margin processes.
• Assist with setting up new SSI’s.
• Support projects related to Margin Link improvement. This includes adhoc projects to deliver a new centralised margin system.
• Participate in the morning risk call and provide Risk/AE’s with an overnight of outstanding calls throughout the day.
• Awareness of margin methodology (various call types)/Margin Link logic and how this impacts the call-sheet.
• To support margin-related audit requests.
• Daily monitoring of suspicious/fraudulent payment requests (escalating if necessary)
• Support other functions of the Operations Support team, including but not limited to, Deliveries and Client Services.
• Ensuring compliance with the company’s regulatory requirements under the FCA.
• Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
• Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
• At all times complying with the FCA’s Code of Conduct
• To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
• To report any breaches of policy to Compliance and/ or your supervisor as required
• To escalate risk events immediately
• To provide input to risk management processes, as required.
Skills and Experience:
• Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
• Good working knowledge of F&O Listed derivative exchanges. OTC a big plus.
• Previous Treasury experience beneficial
• Familiarity with margin call processing and methodology
Competencies:
• Excellent verbal and written communication skills
• A collaborative team player, approachable, self-efficient and influences a positive work environment
• Resilient in a challenging, fast-paced environment
• Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness
If you’re forging a career in this area and are looking for your next step, get in touch!
Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
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