Operations Manager

About Safi:

Safi operates the recycling industry’s first digital B2B marketplace, underpinned by AI enhanced material quality control. We combine technology and deep industry expertise to simplify every step of the trading experience and are proud to count 400+ of the most forward thinking recycling facilities across the globe as our customers.

In November 2023, we closed our $19.5m Series A and are backed by US’ & UK’s most renowned ClimateTech investors, including Chris Sacca's LowerCarbon Capital. We’ve also received personal investment from some of Europe’s most successful founders (e.g. Revolut, Monzo, Songkick & InFarm founders), as well as founders of several successful B2B Marketplaces

About the Role

As Safi's Operations Manager in London, you will play a pivotal role in shaping and continually improving Safi's offering.

Key Responsibilities

• Drive Operational Excellence: Identify, prioritise, and solve problems, inefficiencies, and opportunities in how teams work and collaborate. Continuously improve processes, and scale and automate solutions to enhance operational effectiveness.

• Cross-Functional Collaboration & Project Management: Lead cross-functional projects and engage with teams such as logistics, compliance, quality, sales, and beyond. Coordinate and communicate strategy to align priorities across Safi, ensuring efficiency and effectiveness in operations.

• Data Analytics & Problem Solving: Use self-sourced data to define, understand, and solve problems. Identify root causes, propose solutions, derive insights, drive decisions, implement solutions, and measure results based on key performance indicators (KPIs) you will help to establish.

• Automate as Much as Possible: Scope, develop, and launch automations that scale throughout the business. You have the freedom to choose your tools or programming languages, empowering you to innovate and streamline processes.

Requirements

• 3 to 5 years of relevant work experience, ideally at a fast-paced startup or scale-up.

• Strong problem-solving skills with the ability to distil large-scale issues into manageable parts and implement effective solutions.

• Excellent communication skills, capable of negotiating and closing deals with third parties.

• Proven ability to gather, interpret, and present data to inform actionable plans.

• Hands-on experience with SQL and solid understanding of CRM systems, preferably HubSpot.

• Demonstrated success in delivering changes in complex environments, including experience with custom solutions development in Jira.

• Commercial and quantitative mindset, with a passion for diving into complex projects.

• Independent and proactive approach to identifying and solving problems.

• Knowledge of Python is a plus.

What We Offer

• Competitive salary, with attractive equity options

• 26 days annual leave (+ all national holidays up to a max of 35 per year) - the national holidays are flexible so you can take them whenever suits!

• Regular team socials and meals

• Personal wellness and development budget

Safi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.