Operations Manager - Regent Street

Posted 9 Days Ago
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London, Greater London, England
Senior level
Fashion • Retail
The Role
The Operations Manager oversees operational processes, focusing on inventory management, labor planning, and scheduling to ensure efficient store operations. They represent the business in meetings, manage budgets and metrics, develop team talent, and maintain a safe work environment, while aligning with the company's guiding principles to drive effective communication and operations.
Summary Generated by Built In

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

JOB TITLE: Operations Manager 

Role Objective: 

The Operations Manager is a critical member of the store leadership team accountable for bringing Alo’s operational strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

Operations Leader 

  • Oversee and support execution of key operational processes  
  • Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps 
  • Champion strong Operational standards for the salesfloor by leveraging business performance data 
  • Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries 
  • Support a safe work environment and efficient operation  

Business Leader  

  • Represent the business in meetings and on conference calls, in partnership with General Manager 
  • Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
  • Future planning workflow business needs to protect optimal performance 

People Leader 

  • Ensure that the Operations team exudes Alo's mission and Guiding Principles to effectively communicate to our visitors who we are, what we do and why we do what we do 
  • Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations team 
  • Establish internal & external pipeline through succession planning and recruitment strategy 
  • Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

  • Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency 
  • Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals 
  • Demonstrate an ability to navigate the organization with a balance of business need and brand culture 
     

Assistant Manager Leadership Qualifications 

  • Prior leadership experience in retail or related industry   
  • Working knowledge of MS Office (Word, Excel and Outlook)  
  • Extraordinary interpersonal and communication skills, both verbal and written 
  • Agile with the ability to handle multiple tasks in a changing environment 
  • Highly Motivated by driving business in a fast-paced, innovative environment 
  • Business owner mindset with an entrepreneurial spirit  
  • Independent work ethic, time management skills, and personal accountability  
  • Aligns with and embodies Alo’s Guiding Principles 
  • Proof of right to live and work in the UK 

 
Operations Manager Schedule 

  • The Operations Manager role is a full-time role with a 40-hour workweek (5 days) In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. 

 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 
 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing [email protected].We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 


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Top Skills

MS Office
The Company
HQ: Beverly Hills, CA
530 Employees
On-site Workplace
Year Founded: 2007

What We Do

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
That’s why we started Alo —to spread good: to anyone who is experiencing the transformative power of yoga, to the world’s best yogis who wear Alo to practice because it’s the only line that actually elevates their practice, to the celebrities and the fashion-forward who wear Alo because it’s the perfect street brand, comfortable, contemporary and decidedly not just for the mat.
Creating garments that carry over to the street, into a life lived consciously, takes mindful movement one step further: a beautiful life celebrated with beautiful design. Capturing what’s trending in contemporary fashion with both the women’s and men’s collections makes it so Alo can travel beyond the studio. Luxury meets performance in every collection.
Mindful movement carries over to life at Alo, where there’s a solar-powered office, yoga five days a week for employees at our on-site gym, electric-car charging stations, an advanced recycling program that reduces waste to that of a small household, and meetings outside by the fountains in our meditative Zen garden. We have a gong. And we use it. Our stores are designed to be places to commune—people and ideas mingle over organic juice, kombucha and coffee. And the airy yoga studio and roof deck at our Beverly Hills flagship store is where it’s really happening. There’s even a super-sized cosmic mural on one wall—come by for some astral travel (or just to take an Instagram pic).

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