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CHEP

Operations Lead

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United Kingdom
United Kingdom

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The Operations Lead will manage a team of agents and Performance Coaches, ensuring high-quality customer service, sales growth, and staff engagement while meeting key performance indicators.

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our 
Hybrid Work Model.

Job Description

We’re looking for an Operational Lead for our South Ockendon site; the primary purpose of this role is to optimise Productivity, Quality and Service at the service centre whilst ensuring we maintain a Zero Harm culture at the site. The role will report into the Plant Manager and be responsible for a team of c100 staff and oversee over 200 vehicle movements a day.

Key responsibilities
 

  • Effective leadership and accountability to ensure full compliance to Safety Health Environment policies and procedures.
  • Establish a culture where the entire organisation owns safety and aspires for Zero Harm.
  • Ensure full compliance to Quality process and procedures.
  • Maintain and exceed in customer service levels (OTIF)
  • Maintain stock levels and accurate reporting of stock with a regular audit cycle
  • Ensure the production process achieves plan and deliver effective strategies to increase volume and decrease unit cost/pallet.
  • Develop the team to create a high performing autonomous team
  • Drive Employee engagement through total employee involvement and focus on employee wellbeing. Deliver pulse survey results (Glint)
  • Lead a strong program of training and development for employees             

What you’ll need;

  • Continuous Improvement (CI), Lean manufacturing techniques & implementation
  • Use of Analytics to modify and set KPI’s
  • Systems (SAP (Systems, Applications & Products), Microsoft Office)
  • Experience of leading Zero Harm including learning teams and investigations.
  • Experience within a fast-paced production & distribution operation
  • Experience of delivering a high performance team.
  • Planning processes

What we Offer:

  • Flexible / Hybrid Working Environment
  • Annual Bonus Scheme
  • 3 days of volunteering leave per annum
  • Access to an Employee Assistance Program
  • Access to the Brambles MyShare Scheme
  • Fantastic opportunities for personal and professional development
  • Access to further benefits and discounts via a Benefits App.
  • Further local / country specific benefits

If you feel it’s a good fit for you, please don’t wait for this advert to disappear, apply now! Or if it’s not quite for you, please feel free to share this role with someone you know who would love it.

Finally, as an inclusive employer, Brambles wants to see every candidate performing at their best throughout the job application, interview process and whilst at work. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this to happen.

Remote Type

Not Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

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