Operations Intern

Qogita [Ko-gi-ta] is on a mission to keep retailers competitive by modernizing how wholesale procurement is done. The team is committed to building the rails to ensure small-businesses have the ability to acquire goods at competitive prices and at ease, so they can focus on creating great customer experiences. We are one of the fastest growing B2B companies globally and are backed by top investors that have backed the likes of Facebook, Etsy, Shopify and others.

Our team is small, highly motivated and focused on delivering impact. This organization is for individuals who appreciate challenging themselves and thrive on curiosity.

We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important.

A driven and curious young professional interested in Operations and Logistics or a relevant field. Someone that loves problem-solving, efficient communication , and liaising with suppliers to manage orders to successful completion.

In this role, you will need to be extremely well-organized and pay attention to detail. You will work directly with our Suppliers and find the best- and fastest way to manage everyday operational challenges. This includes troubleshooting issues, handling claims, and working directly with our Logistics partners to ensure Qogita delivers at the highest industry standard. You will have a great opportunity at Qogita to learn and grow as an individual and team member within a fast-paced scaling-up business that thrives on a unique culture and set of values. As we are a global company with headquarters across the EU, any additional European language competencies would be an added bonus.

Your profile:

• Currently pursuing a degree in Operations, Logistics, Business or a related field

• Strong attention to detail

• Excellent communication and customer service skills

• Ability to work independently and as part of a team

• Basic proficiency (or interest in learning) using admin portals, CRM tools, and monitoring systems

• Bonus: coding skills & experience with low-code platforms such as Retool

• Based in Amsterdam

• Ability to commit full-time to a role for at least 6-months

• Find the best- and fastest way to resolve everyday logistics-issues, such as lost shipments and shipping-delays

• Work directly with our suppliers, managing their orders end-to-end

• Assist in tracking orders through our admin portal and CRM tools

• Use monitoring systems to identify and address potential problems

• Contribute to optimizing supply chain and logistical flows

• Help design a scalable operational processes, work on data driven process-improvement, and gather feedback from our Sellers

• Paid internship €800 gross per month

• Learning and development opportunities

• Flexible work environment with remote work options

• Doggo friendly offices

• Office socials and annual company-wide offsite events

• Potential for full-time employment opportunities

This is a full-time position, but we may consider part-time for longer engagements. The internship is based in Amsterdam, but remote work may be considered for the right candidate.