Operations Executive - Pan EMEA Capital Markets

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We are looking for a highly motivated Operations Executive to support day-to-day operations and strategy execution for EMEA Debt & Structured Finance, reporting to the Operations Manager, Debt & Structured Finance, EMEA Capital Markets,.

Key Responsibilities:

The successful candidate will manage shifting priorities across client event planning, marketing, and project management of debt and structured finance transactions. Operating in a fast-paced, team-oriented environment, you will partner with producers, analysts, and associates to drive the debt team's deal flow and overall success.

This role requires adaptability, strong organizational skills, and the ability to contribute to both tactical execution and strategic initiatives.

Finance

• Support and oversee the Debt team's billing readiness by working with billing and deal teams to ensure contracts are activated in a timely manner and in advance of deal closing.

• Maintain Capforce pipeline data, working with analysts to progress opportunities when needed.

• Produce regular pipeline reports to Debt Co-Heads for monthly flash forecasting.

• Monitor and escalate to ensure supporting documents required for KYC & revenue recognition are submitted promptly so revenue is recognised as forecast; where the broker confirms deal is delayed, Capforce is updated immediately and Finance informed.

• On the first working day of the following month, close settled opportunities on Capforce.

• Liaise and work closely with the billing team to resolve any queries related to Debt invoicing.

Business Operations:

• Act as the primary onsite contact for ad hoc queries and actioning with business support assistance.
• Collaborate with offshore admin, billing, travel and EA teams to ensure efficient completion of daily tasks for yourself and the team.
• Host weekly meetings with CMG Admin on the expense process to oversee and ensure smooth running order.
• Support operational improvements by sharing best practices, standardising processes, and promoting effective tools and training.
• Coordinate the joiner and leaver processes for team members, including collection/return of IT equipment and submitting set-up requests with JLLT for Capforce, Horizon and team shared drives.
• Champion and share AI knowledge to improve team efficiencies.
• Take initiative to support the team with new projects or processes they wish to implement.
• Attend weekly team meetings and monthly Director meetings, taking detailed notes and tracking action items.
• Organise, manage, and oversee events for the team, both internal and external, utilising team business support assistance.
◦ Manage event budgets and cost tracking, ensuring invoices are correctly cost‑coded and paid on time.
• Coordinate recruitment discussions and provide support as needed, connecting with TA and PXP.
• Oversee extensive travel arrangements for Co‑heads, ensuring bookings are completed and correctly entered in diaries.

Requirements:

• Strong communicator, proven ability to engage with senior stakeholders.

• Intermediate level of Excel

• Strong working knowledge of Capforce CRM system

• SME on JLL EMEA C2B processes including intercompany fee share would be an advantage

• Collaborative, keen to learn new skills and has the confidence of staff in a collaborative manner.

• Exemplary interpersonal skills, fostering strong relationships with internal collaborators. 

• Good understanding of financial management and reporting

• Excellent multitasking abilities with strong prioritisation skills to manage competing demands effectively.

• Resilient character with the ability to work confidently

• Thrives in a fast-paced environment while maintaining attention to detail and ensuring no tasks are overlooked.

The role is office based at Warwick Street, London.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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