The Operations Administrator will manage customer orders, coordinate between departments, analyze data, and support operational activities while ensuring efficiency and high performance standards.
We’re looking for an organised and detail-focused Operations Administrator to join our team at Sharpsmart. This role is perfect for someone who enjoys variety, takes pride in accuracy, and thrives in a fast-paced environment. You’ll be at the heart of our operations—supporting the smooth running of customer orders, coordinating between departments, and ensuring our processes run efficiently from start to finish.
You’ll work closely with internal teams to make sure customer needs are met, performance targets are achieved, and standards are consistently high. If you’re someone who enjoys solving problems, improving systems, and keeping things running seamlessly behind the scenes, this could be the ideal next step in your career.
This is a fulltime role Monday to Friday based on site at our facility in Rainham Essex.
What you'll do
- Manage the full administration of customer orders from placement through to invoicing
- Review and analyse data to verify requirements and coordinate with internal teams to meet customer needs
- Work towards established Service Level Agreements and ROI targets
- Interpret and report on data to support performance metrics, improve processes, and drive efficiencies
- Maintain accurate records, files, and documentation (both electronic and hard copy)
- Provide administrative support for internal requests and operational activities
What we are looking for
- 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
- Strong knowledge of administrative process and procedures
- Intermediate to Advance with computer systems (Microsoft office suite, etc.)
- Strong communication skills both written and verbal
- Proven experience in improving processes and procedures
- A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
- Ability to react positively with sudden and unexpected changes in demand
- Strong attention to detail, all work accurate and performed to a high standard
- Excellent organizational skills
What we are offering
- Competitive salary package plus bonus potential
- Pension
- Private healthcare and dental care options
- Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink, and much more
- Genuine investment throughout your career for professional development
- Company events and networking opportunities
- Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment
Top Skills
Microsoft Office Suite
Similar Jobs
5 Days Ago
Cloud • Information Technology • Security • Software • Cybersecurity
The DCIM Administrator is responsible for overseeing asset management, enforcing standard operating procedures, managing workflows, and ensuring data accuracy across physical infrastructure.
Top Skills:
Barcode SystemsExcelInventory Control SystemsNlyteRfid SystemsSQL
Fintech • Payments • Financial Services
As an Office & Operations Administrator, you will oversee office functions, greet clients, manage supplies, and support directors and events.
Top Skills:
Communication SoftwareOffice Management ToolsTask Management Software
Fintech • Professional Services • Software • Financial Services
As an Operations Administrator, you will support Investment and Operations teams, manage client communication, account onboarding, and ensure efficient processes.
Top Skills:
CRMMS OfficePortfolio Management
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
