Operational Risk

Crown Agents Bank is a vastly growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to those who need it. Emerging markets payments are usually challenging, expensive, unreliable and opaque. Our solutions help fix these pain points. Ultimately, we connect traditionally hard-to-reach regions to global financial infrastructure, giving access to the best prices and the fastest, most reliable settlement.

FX and cross-border payments are often complex and expensive, especially when operating in emerging markets. Crown Agents Bank (CAB) wraps its deep and trusted relationships and strength of network around innovative digital capabilities, and cross-border transaction banking solutions to enable fintech, corporates, governments, development organisations and banks to move money to, from, and across often hard-to-reach markets.

To provide 2LoD oversight, advice, challenge and independent assurance to Crown Agents Bank and Crown Agents Investment Management (and its subsidiaries / branches (as required)), whilst ensuring Operational Risk & its associated component parts are clearly defined and embedded within the business, horizon scanning and adherence to regulatory requirements.

Business Impact

• Support the Head of Operational Risk in the independent oversight of Operational Risk across the Bank.
• Responsibility for enhancing the Operational Risk Management Framework and its associated components (Risk & Control Self Assessments (RCSA), incidents, operational scenario analysis etc).
• Providing robust oversight and challenge to RCSA’s, risk assessments performed as part of new product / initiative development.
• Enhancing and standardising 2LoD owned policies and procedures. Ensure these polices are understood, communicated and embedded and complied with across the Bank.
• Engagement with 1LoD to ensure policies and procedures adhere to developed standards and guidelines.
• Training and educating the 1LoD to embed the Operational Risk Management Policy within their respective areas.
• Preparing risk committee and board papers, as required, including robust management of known audit and control weaknesses.
• Developing, managing and providing oversight of FCA / PRA requirements around Operational Risk.
• Identifying, developing, introducing the control framework and assurance activities associated with this. Maintaining clear support documentations and integrity of the control framework, through maintenance of control libraries, frameworks and control assurance testing.  
• Enhancing Operational Resilience and Business Continuity requirements across the business.
• Review and enhance existing induction & continuous risk training across the Bank.
• Support the embedding of an effective risk culture, encourage risk awareness across thew Bank and its activities.
• Provide specialist input in strategic planning, providing evaluation of risk and solutions in order to drive continuous improvement.
• Managing material operation risk exposures and activities in across the Bank in line with Operational Risk appetite, framework, policies, procedures and other controls.
• Support and develop ICAAP scenarios, workshop these and draw to a conclusion.

Stakeholder Management

• Working in partnership with the business to build effective business relationships, becoming the first point of call (from a 2LoD perspective) for strategic project engagements – early discussions. 

Teamwork

• Provide support and guidance to junior members of the team to build their Operational Risk knowledge.
• Work collaboratively across the team to identify knowledge gaps, encourage open dialogue, offer support to one another with a view of working effectively to resolve issues in a proactive manner.

• Professional or industry qualification such as IOR, IRM or equivalent.

Experience:

• In-depth knowledge of the UK financial services and regulatory framework
• Several years of risk management experience at a senior level
• Exposure to Enterprise Risk Management Frameworks and other risk types such as, financial crime, credit, liquidity, conduct etc.
• Extensive experience and knowledge of Operational Risk

• Hybrid working
• Contributory personal pension plan: - Minimum: Employee 2% and Employer 7%. Employer matches contributions in 1% increments to a maximum of: Employee 5% and Employer 10%
• Life Assurance – 4 times annual salary
• Group Income Protection
• Private Medical Insurance – this may include cover for partner and or children at company cost. Cover includes Optical, Dental and Audiology
• Discretionary Bonus
• Competitive Annual Leave
• 2 Volunteering Days
• Benefit Hub