Retail Operational Risk Management Lead - Vice President

Job Description
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.
Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So, we launched a new digital bank called Chase - to revolutionize mobile banking by creating seamless digital journeys for our customers. That means keeping ourselves customer obsessed and always being open to trying new things. Above all, it's about working with people who are passionate about building the bank of the future.
Our team is at the heart of building this new venture, focused on developing offerings that put the customer at the centre. We have created a new organization and we are looking for solution-oriented, commercially minded, customer-focused individuals, used to working in an agile environment who want to be a part of building something new from the ground up within a diverse and inclusive team.
Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will have a massive impact, both on us as a company, as well as our clients and our business partners around the world.
As a Retail Operational Risk Management Lead within the Chase UK Operational Risk team, you will be responsible for the independent oversight of risk management practices in select areas of Chase UK Banking Products. You will lead the Operational Risk coverage of select areas of Chase UK Products such as Payments and Cards, whilst being part of a dynamic team of risk professionals and building positive business stakeholder engagement. Your role will be to promote a strong operational risk management culture to ensure that the Firm's Operational Risk Management Framework is implemented effectively.
Job Responsibilities

• Represents Operational Risk in business working groups, assessing the risk impact of new business initiatives and change management, influencing risk-based decisions, challenging the proposed control environment, and recommending approval (or not) of the initiative
• Conducts deep-dive reviews of areas of emerging risk to identify issues for the business to remediate, documenting outcomes and sharing results with stakeholders
• Plans and executes targeted monitoring activities leveraging data analytics to identify negative trends and potential control gaps, and oversee the execution of combined Operational Risk and Compliance testing activities
• Reviews operational risk events to assess and challenge root cause analysis, recurrent themes and remediation, and drive value-added changes
• Engages with global horizontal risk programs (e.g., Business Resiliency, Third-Party Outsourcing) to ensure that business practices remain in line with firmwide changes
• Prepares materials for regional and global forums to promote business awareness of the outcomes of Operational Risk activities, and support Operational Risk engagement in regulatory deliverables (e.g., OCC, FCA, PRA)

Required qualifications, capabilities, and skills

• Extensive knowledge of operational risks associated with Retail Banking products and operations, obtained in functions such as Risk, Compliance, Audit and/or Control Management
• Ability to multi-task, prioritize and thrive in a fast-paced and evolving environment
• Self-motivated, driven and inquisitive
• Excellent interpersonal and influencing skills with the ability to establish credibility and strong partnerships with senior business stakeholders
• Excellent written and verbal communication and presentation skills
• Strong analytical skills, including data analytics, and proven ability to identify potential control issues and process improvements

Preferred qualifications, capabilities, and skills

• Digital products experience and relevant regulatory knowledge would be a plus

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.