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Grant Thornton UK

Operational Resilience Director

Posted 9 Days Ago
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In-Office
London, Greater London, England
Senior level
In-Office
London, Greater London, England
Senior level
The Operational Resilience Director leads internal audit for operational resilience, manages client relationships, and drives business development in financial services sectors.
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At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative.

With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career.

Job Description:

NEW GROUND WON’T BREAK ITSELF.

Every day our teams help people in businesses and communities to do what is right and achieve their goals.

As Operational Resilience Director, you will lead our Internal Audit proposition in this critical area, ensuring our clients are equipped to withstand and recover from operational disruptions. You will be a Subject Matter Expert (SME) with a proven track record in managing client relationships, driving business growth, and leading a team of specialists. Your role will encompass oversight and review of client engagements, strategic planning, and continuous improvement of our operational resilience offerings.

We’re happy to talk flexible working and consider reduced hours and job shares, we’ll support you to balance your work and life.

A look into the role

As an Operational Resilience Director within our Financial Services Business Risk Services practice, you will:

  • Lead delivery of our Operational Resilience Service for Internal Audit and grow an operational resilience team to support all business development and client engagement delivery requirements.
  • Lead and oversee the operational resilience Go To Market initiatives across client functions and support SME resourcing for assurance engagements
  • Lead and oversee client engagements on the development and implementation of operational resilience frameworks, strategies and methodologies in alignment with regulatory requirements and industry best practices.
  • Provide SME advice and support to clients in enhancing their operational resilience capabilities, including business continuity planning, disaster recovery planning, crisis management and incident response.
  • Conduct independent assessments of clients’ operational resilience frameworks, identifying areas of improvement and recommending effective solutions.

Knowing you’re right for us

Joining us as an Operational Resilience Director, the minimum criteria you’ll need is extensive experience in operational resilience and internal audit within the UK financial services sector. It would be great if you had some of the following skills, but don’t worry if you don’t tick every box, we’ll help you develop along the way.

  • A deep understanding of the recent operational resilience regulations published by UK and European Financial Services regulators and relevant industry good practices.
  • Experience of managing a large portfolio of internal audit clients.
  • Demonstrable experience of working in a professional services environment.
  • Proven track record of leading and managing complex operational resilience engagements.
  • Proven track record of managing client relationships up to and including the C-Suite and leveraging these to identify business opportunities.
  • Demonstrable ability to constructively challenge senior management and obtain buy-in to address areas for improvement relating to their operational resilience framework.
  • Demonstrable ability to present on operational resilience to senior governance forums (e.g. Risk and Audit Committees)\.
  • Knowledge of broader Third Party Risk Management experience including supply chain resilience experience would be advantageous

Knowing we’re right for you

Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone.  Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.

Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That’s why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work.

Beyond the job 

Life is more than work. The things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance.

The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you’ll be giving back to society. It’s that drive to do the right thing that runs through our every move, grounded in our firm’s values – purposefully driven, actively curious and candid but kind.

We’re looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what’s right, for the firm, our clients, our people and themselves. It’s how it should be.

#LI-ME1

Top Skills

Business Continuity Planning
Crisis Management
Disaster Recovery Planning
Incident Response
Operational Resilience Frameworks

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