Drives operational excellence across 14 UK data centres by developing SOPs, supporting facilities-management compliance, monitoring audit requirements, managing risk-related improvements, delivering training, maintaining procedure libraries, and producing KPI and operational performance reports. The role promotes consistent standards, energy efficiency, sustainability, health and safety, and continuous improvement while collaborating with stakeholders across the business.
- Hybrid working role - offering 2 days a week from home
- Choice of office location - Gateshead, Maidenhead or Edinburgh
The Operational Excellence Specialist sits within Pulsant's Operational Excellence and Continuous Improvement function. As part of this team of 5, you'd play an important role in driving standards, compliance, energy efficiency, sustainability, health and safety and a consistent approach across Pulsant's estate of 14 data centres in the UK.
Key responsibilities:
- Develop, implement, and support standard operating procedures across all Data Centre sites to ensure a consistent and effective approach.
- Act as the subject matter expert for facilities management compliance, providing guidance on environmental, regulatory, and operational requirements.
- Monitor and support compliance across all locations, ensuring procedures are followed and providing evidence and reporting for internal and external audits and requirements.
- Deliver training and guidance to help teams consistently apply operational procedures and best practices.
- Review Data Centre Operations risk register items and ensure any required improvements are reflected in procedures, communicated effectively, and embedded across teams.
- Stay informed of industry developments and best practice, working closely with problem management and continuous improvement teams to enhance operational performance.
- Maintain an accurate, accessible, and up-to-date library of operational procedures and processes.
- Design, produce, and share compliance, KPI, and operational performance reports, providing meaningful insights to stakeholders across the business
What / who we're looking for:
- Experience managing multiple projects and SOP's concurrently - ideally in a technology environment.
- Knowledge of the purpose and challenges involved in operating and maintaining critical infrastructure (such as power and cooling.)
- Curious and proactive.
- Attentive to detail.
- Strong organisational skills.
- A strong comunicator who is confident approaching, speaking with and collaborating with multiple stakeholders at different levels across the business.
- A keen interest in the rapidly expanding and evolving data centre industry.
If you’re excited about this opportunity but don’t meet every requirement listed above, we still encourage you to apply. We value transferable experience and potential - and you might be exactly who we’re looking for!
Pulsant offers:
- A supportive work environment with a focus on career growth, learning and development, work life balance and well-being.
- A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5+ years.
- Benefits include 5% pension contributions, private healthcare, life assurance, cycle to work scheme, EV scheme, free breakfast and snacks, Udemy license and more.
- Leave benefits - in addition to your annual leave you get your birthday day off, annual wellbeing day and 2 x charity days per year. "}" data-trix-content-type="undefined" data-trix-id="882755" >
To hear more about working at Pulsant check out:
pulsant.com/careers
linkedin.com/company/pulsant-limited/life/
Search @lifeatpulsant on LinkedIn and Instagram
The interview process for this role is:
The interview process for this role is:
- Teams interview with the hiring manager + 1 other
- F2F interview with 2 members of the hiring team
About
Pulsant is a leading UK data centre and digital infrastructure platform which provides highly interconnected colocation and private Infrastructure-as-a-Service (IaaS) capabilities nationwide. Our dedicated team of around 300 professionals (with an average tenure of 7 years), support around 700 clients across the UK. With 14 data centres in key regional locations from Edinburgh to Fareham and Manchester to Newcastle, all interconnected by a 400Gbps capable network, it’s the UK’s most geographically diverse platform. Pulsant’s platformEDGE ™ infrastructure is secure, sovereign, high speed and low-latency, covering around 97 per cent of UK populations within five milliseconds.
Pulsant Maidenhead, England Office
Bluesquare House, Priors Way, Maidenhead, United Kingdom, SL6 2HP
Pulsant London, England Office
WeWork, 8 Devonshire Square, London, United Kingdom, EC2M 4YF
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