Onboarding Specialist

Onboarding Specialist | London

Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.

We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments.

In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide.

By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.  Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.

Job Overview

The Onboarding Specialist is responsible for conducting the onboarding review in line with the current policy to ensure all requirements are fulfilled. To perform AML/Due diligence checks on all clients and to identify and mitigate high risk factors.

The Onboarding Specialist will on-board clients while adhering to the internal policies and procedures ser out by Monex while identifying any potential risks to the business by following the escalation process stated in these policies.

Key Responsibilities and Accountabilities

• Performing anti-financial crime checks as part of the onboarding process for corporate clients in compliance with relevant legislative, regulatory and internal requirements
• Analyze customer relationships, documentations, activity patterns, and transactions to detect potential suspicious activity or activity that is not consistent with the client’s profile
• Making risk-based decisions to onboard or reject clients
• Documenting client files in a structured format compliant with internal requirements
• Carrying out risk assessments at client inception and when CDD records are updated.  This includes screening of legal entities, controllers, UBOs to identify any positive PEP/Sanction/adverse media matches
• Identifying opportunities for improvement within the onboarding process
• Identification of red flags and exposure to financial crime risk, including escalation to Compliance and Senior Management when required
• Proactive follow-up with clients and sales representatives to ensure timely completion of onboarding analysis
• Authorizing third party payments relationships and incoming funds, when required
• Carrying out research on the source of wealth and funds of new clients
• Produce detailed reports with recommendations based on these findings
• Support ad-hoc projects within the department and wider business as required

Business Knowledge / Technical Skills:

• Exposure to AML and Financial Crime
• Previous experience of working within a similar, regulated industry
• Experienced in onboarding new accounts and conducting periodic reviews
• 1-2 years of experience in an Onboarding/KYC role
• Working successfully in a target driven operational environment.  Ability to manage performance and targets in a fast paced, pressured environment