At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next OIPA System Administration Lead? Globe Life is looking for a OIPA System Administration Lead to join the team!
In this role, you will be responsible for overseeing Release Management and Environment/System Administration functions within the Policy Administration System (PAS) program. You will lead and mentor a team of Release Managers and System Administrators, set standards for deployment and environment governance, and serve as the primary escalation point for release readiness, infrastructure stability, patch compliance, and SDLC adherence across all OIPA environments. This role reports to the Director of IT Application Development.
This is a remote / work-from-home position.
What You Will Do:
- Manage, coach, and evaluate PAS Release Management and System Administration team members, including conducting performance appraisals and providing ongoing mentoring and professional development guidance.
- Assign work, set priorities, and monitor workloads across both functional areas.
- Lead project meetings with technical and business stakeholders and train team members on OIPA release and environment best practices.
- Review and approve invoices for resources provided by external vendors.
- Establish standards and guiding principles for the release management process across all strategic in-flight PAS initiatives.
- Coordinate with enterprise change control processes and attend weekly production Change Advisory Board (CAB) meetings.
- Review and approve change control documentation for migrations to each environment, assign version tracking, and maintain a complete audit trail via the enterprise ticketing system.
- Track production incidents and create required emergency change control documentation for off-cycle migrations; close incidents after verifying successful resolution.
- Coordinate PAS configuration and BPM deployment activities, including IVS cross-track deployments and the copying of tables between environments.
- Maintain the release calendar in partnership with Business and Technology leads for all major and minor release windows.
- Define guidelines for assessing deployment readiness and coordinate post-deployment validation and verification testing.
- Track release-related risks, issues, and dependencies across in-flight projects.
- Maintain communications and distribution lists to coordinate releases across legacy and ancillary applications.
- Provide direction to resources performing configuration migrations via Oracle Rules Palette (OIRP).
- Manage PAS System Administration resources across multiple data centers and monitor OIPA Application and Database Servers to ensure optimal performance.
- Review daily environment health checks and resolve performance or capacity concerns.
- Coordinate database and application server tuning, including recommendations for clustering, CPU, memory, and thread pool configuration.
- Coordinate new environment builds, complex deployments, migrations, and OIPA major and minor product upgrades.
- Coordinate the application of Oracle Exa patches, YUM updates, OIPA base code updates, and OIRP updates.
- Attend weekly vulnerability review sessions and coordinate timely remediation of identified vulnerabilities; act as the primary point of contact for PAS Information Security exceptions.
- Review SSL certificate status and coordinate replacements prior to expiration.
- Act as the primary point of contact for Oracle ASR hardware monitoring, Service Express, and My Oracle Support access.
- Maintain PAS and BPM ticket categories, resource assignments, and on-call resource listings in Cherwell.
- Work closely with internal OIPA Configuration teams and Oracle Development to manage OIPA Service Requests.
What You Can Bring:
- Bachelor's degree in Computer Science, Information Technology, Actuarial Science, Mathematics, or equivalent work experience.
- Minimum 7 years of experience in IT application development or operations roles.
- Minimum 2 years of experience in a lead, supervisory, or management capacity.
- Experience with OIPA Components Deployment with WebLogic.
- Experience with Oracle Linux system administration and WebLogic administration.
- Experience with Oracle System Administration Tools including OEM, Admin Server, and Data Guard.
- Experience with OIPA Database and Application upgrades and OIPA Release Management.
- Experience with database backup tools such as Rubrik and RMAN.
- Demonstrated ability to lead, develop, and hold accountable a cross-functional technical team.
- Strong understanding of IT SDLC processes and Agile project methodologies.
- Strong attention to detail with the ability to manage multiple concurrent priorities under pressure while ensuring environments meet established SLAs.
- Strong communication skills with the ability to convey technical information clearly to both technical and business audiences.
- Proficiency with enterprise ticketing systems such as Cherwell or ServiceNow.
- Familiarity with Oracle Insurance Policy Administration (OIPA) and Oracle Insurance Rules Palette (OIRP).
- Experience with Oracle Exalogic and Exadata is a plus.
- Experience with Oracle Admin Server and the OIPA nightly Cycle is a plus.
- OIPA implementation experience for multiple clients is a plus.
- Knowledge of Oracle IVS, Oracle SOA, MuleSoft, and BPM is a plus.
- Knowledge of AWS and Oracle OCI cloud computing is a plus.
- Working knowledge of insurance life and health products across individual, group, and worksite markets is a plus.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
