As a New Business Operations Assistant, you will support the completions team in deal progression, conduct credit searches, enter loan data, maintain records, and assist with KYC/AML checks.
Hello,
We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first.
Our vision is building stronger futures with bespoke financial solutions. We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook. Through smart, flexible lending and savings products, we’re here to build and grow stronger futures for lasting success.
Our values shape how we work and grow together:
💪 Can do, will do: We take ownership, solve problems, and adapt as our customers’ needs evolve.
✨ Be brilliant: We show up with curiosity and energy, always striving for better.
🤝 Do the right thing: We act with integrity, responsibility, and care in everything we do.
💡Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed.
About the role
As a New Business Operations Assistant you will support the completions team in progressing deals from credit approval to drawdown. This entry-level role is focused on task management, process execution, and providing support across the pipeline.
Key Responsibilities
- Assist in the administration and coordination of credit-approved deals.
- Complete credit searches and ensure results are accurately recorded and assessed.
- Complete loan data entry into internal systems.
- Liaise with internal teams and third-party suppliers to gather documentation and updates.
- Maintain accurate records using internal systems, ensuring timely updates and data integrity throughout the completions process.
- Support the team in completing KYC and AML checks, ensuring documentation is accurate and compliant.
- Support system testing and enhancement initiatives, providing feedback and assisting with UAT.
- Support the team in meeting SLAs and delivering excellent customer service.
- Contribute to process efficiency and team collaboration.
- Ensure compliance with internal procedures and regulatory requirements.
- Corporate Responsibilities
- Read and follow all relevant company policies and procedures
- Adhere to all risk-related responsibilities applicable to your role, as set out in the Risk Management Policy
- Abide by all compliance and financial crime related policies, procedures and reporting obligations applicable to your role
Required Skills & Experience
- Up to 2 years’ experience in financial services or lending operations.
- Basic understanding of lending products and financial services.
- Awareness of KYC and AML requirements, with a willingness to learn and apply regulatory standards.
- Familiarity with credit search processes is beneficial.
- Proficient in using systems and technology to manage tasks and maintain documentation.
- Strong organisational skills and ability to manage multiple priorities.
- High energy, process-driven, and eager to learn.
- Excellent communication skills and strong attention to detail.
Why Join?
At Recognise Bank, we're building more than a bank — we’re creating a culture where people feel empowered to make a difference 💡, supported to be brilliant ✨ with a can do will do attitude, and trusted to do the right thing 🤝.
We believe that when our people thrive, so do our customers. That’s why we invest in an environment that reflects our values and supports your growth, flexibility, and wellbeing.
Here’s what you can look forward to:
🌴 Competitive Time Off – Generous annual leave plus bank holidays to rest, recharge, and enjoy life outside of work.
🌍 Work From Anywhere – Up to 4 weeks per year to work remotely from anywhere in the world.
📚 Learning & Development – Tailored training and support to grow your skills and achieve your professional goals.
🏠 Hybrid Working – To support your work-life balance, we offer a hybrid working model with 4 days in the office and 1 days remote.
🩺 Private Medical Care with Vitality – Comprehensive healthcare including optical and dental coverage to keep you healthy.
💼 Enhanced Pension Scheme – Helping you plan and save for a secure future.
👶 Maternity, Paternity & Adoption Pay – Supporting you and your family during important life moments.
🎉 Discretionary Company Bonus – Rewarding your contribution to our shared success.
If you're curious, driven, and ready to be part of something meaningful — where your ideas matter, your growth is supported, and your work makes a real impact — then we’d love to hear from you.
Recognise Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
Internal Systems
Technology
Recognise Bank London, England Office
Augustine House, London, United Kingdom, EC2N2HA
Similar Jobs
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Manage client service experiences, resolve critical application issues, conduct root cause analysis, and support continuous service availability through proactive communications and mentorship.
Top Skills:
Analytical SoftwareItil MethodologiesTechnical Support Tools
Aerospace • Information Technology • Cybersecurity • Defense • Manufacturing
Manage Aircraft Maintenance and Modification Operations, overseeing maintenance technicians, ensuring safe and efficient execution of aircraft production, and driving successful project delivery.
Top Skills:
Aviation Quality AssuranceCaaEasaFaaMaa RegulationSafety Management System
Aerospace • Information Technology • Cybersecurity • Defense • Manufacturing
The Supplier Quality Specialist will manage a portfolio of suppliers, oversee quality processes, and ensure compliance with standards through inspections and metrics presentations.
Top Skills:
2D Manufacturing Drawings3D Manufacturing DrawingsFaa Type Certificate Process
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
