New Business Account Executive - Public Sector (Netherlands)

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
New Business Account Executive - Public Sector NL
Public Sector Platform Transformation
(Dutch Speaking)
About the role
ServiceNow is entering a new phase in public sector transformation. Agentic AI - autonomous, intelligent agents operating across systems and departments - is becoming the catalyst for truly integrated, citizen-first government. To accelerate this shift, we are looking for a New Business Account Executive who can help Dutch public sector organisations realise their single-platform ambitions.
In this role, you will secure net new logos across Government, Education and Healthcare by positioning ServiceNow as the trusted platform for data integration, automation and responsible AI. You will engage senior stakeholders around outcomes that matter: joined-up services for citizens, empowered public servants, and transparent, well-governed use of AI.
You are not selling point solutions. You are leading conversations about how agentic AI can safely connect siloed systems, orchestrate end-to-end workflows and turn long-standing digital transformation goals into operational reality.
What you will do

• Win new public sector customers by developing and executing a focused territory and new-logo strategy aligned to ServiceNow's public sector go-to-market.
• Lead value-based conversations with executives, CIOs, CDOs and policy stakeholders on platform consolidation, data integration, governance and ethical AI.
• Develop and articulate a compelling point of view (POV) for each prospect on the future of public service delivery - combining agentic AI, digital workflows and enterprise service management to address siloed systems, rising citizen expectations and governance requirements.
• Position agentic AI as an enabler of efficiency, productivity and workforce empowerment - not a replacement for human decision-making.
• Build strong account plans using market intelligence, public information, reference cases and partner insights.
• Collaborate across the ecosystem with solution consultants, partners and marketing to shape demand and run targeted campaigns.
• Advance and close complex sales cycles, clearly articulating long-term ROI and citizen outcomes.
• Transition newly won customers smoothly to the Account Management team to support long-term growth.

Why this role matters
Governments invest heavily in technology yet still struggle with fragmented systems and disconnected services. Agentic AI, embedded in a single, intelligent platform, changes this dynamic. In this role, you will be at the forefront of enabling:

• Faster, more connected citizen services
• Data-driven policy and operational decisions
• More productive and engaged public servants
• Trustworthy, ethical and transparent AI at scale

This is an opportunity to help define the next decade of public service delivery in the Netherlands.
Qualifications
What you bring

• Proven success in new logo enterprise sales within SaaS, IT services or management consulting, preferably in the public sector.
• Experience selling platform-based solutions across IT Service Management, Customer Service, HR, Security or Operations.
• Strong ability to engage at macro-level business and government challenges, linking technology to societal outcomes.
• Experience with or strong curiosity about AI-driven transformation, including automation, analytics and responsible AI use.
• Excellent territory planning, pipeline management and forecast discipline.
• Resilience, creativity and perseverance to open new doors in complex environments.
• Strong collaboration skills to lead virtual teams and build trust with customers and partners.
• The ideal candidate lives our values to "stay hungry and humble" and doesn't take their success for granted, always curious, ready to learn and evolve.
• Travel up to 50% (depending on geography/region)
• Dutch and English fluency.

Preferred qualifications

• 5+ years of quota-carrying experience in complex, solution-based sales.
• Track record of consistently achieving or exceeding targets.
• Experience selling multi-product SaaS platforms across multiple lines of business.
• Ability to thrive in a fast-paced, outcome-driven culture.

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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