National LGV Operations Manager

Why Ocado?

Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.

We are the beating heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same.

About the role:

We wouldn’t be able to positively impact the way the world shops without our passionate team members - who keep our business running, our vans delivering, our customers' products picked and packed and our proprietary technology operating at optimum levels.

To support our expanding national footprint, we now have an opportunity for a National LGV Operations Manager to join our logistics leadership team. Reporting directly to the Head of Transport and Fleet, this key operational leadership role will provide tactical governance across our UK heavy goods vehicle network, directly empowering site transport teams and safeguarding our Operator Licences while driving data-led operational excellence, compliance, and sustainability.

To thrive in this role, you’ll be an experienced LGV/HGV Transport Manager who isn't afraid to roll up their sleeves and shape operations as you go. You know how to navigate ambiguity, master workforce planning, and drive positive, lasting change, backed by the resilience needed to push through challenges in a complex environment. You know your numbers inside out, can turn raw operational data into clear, persuasive business cases and act as the ultimate glue that brings cross-functional teams together towards a common goal. If this sounds like you, please read on and apply!

PLEASE NOTE: You’ll need to be on the move and adaptable across our network, driving between key sites in Dordon, Erith, and Hatfield.

As National LGV Operations Manager, you will:

• Lead & empower regional transport teams: Lead, coach and develop 4 regional Transport Managers and their teams, supporting a driver population of 400+ LGV drivers across our national network of 5 LGV sites. 
• Drive compliance, safety and governance: Act as the ultimate custodian of the company’s Operator Licences (O-Licences), ensuring continuous DVSA audit readiness and strict adherence to driver hours and tachograph regulations.
• Drive operational efficiency & financial control: Manage the national transport budget with a focus on fuel efficiency, empty-running reduction, driver retention, and minimising agency reliance. Standardise hub processes to eliminate ramp delays, reduce vehicle-off-road (VOR) time, optimise cross-docking workflows, and improve OTIF delivery performance.
• Champion digital transformation & sustainability: Leverage telematics, AI, and paperless workflows to streamline site processes, reduce vehicle idling, max out asset utilisation, and hit key carbon-reduction targets in collaboration with the Fleet team.
• Strengthen key stakeholder relationships: Act as the vital operational link between site General Managers, central functions (Planning, People, Training), trade unions, regulatory bodies, and external retail partners.

About you:

• Certified Transport Manager: You hold a valid Transport Manager CPC (National or International) qualification with proven experience acting as a legal O-Licence holder or custodian.
• Multi-site transport leadership: Proven success leading multi-site heavy transport operations, managing 3+ Transport Managers and 300+ LGV/HGV drivers across 3+ sites, within a high-volume logistics environment.
• Data-driven problem solver: Strong analytical mindset with experience managing transport budgets/P&Ls, utilising telematics data, and making strategic operational decisions under ambiguity.
• Influential & resilient leader: Outstanding stakeholder management skills with a track record of building collaborative relationships across operations, trade unions, and demanding commercial partners.
• Mobile & adaptable: Ability to work in a hybrid model with regular travel across our UK network sites (including key hubs such as Dordon and Erith).

What you can expect to receive in return:

At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award winning recognition programme and benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts.

Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

• Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
• Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
• Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
• Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
• Private Medical Cover: Rest easy with comprehensive private medical insurance.
• Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
• Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
• Shuttle Services: Convenient free shuttle buses connect you to work.
• Share Schemes: Join exciting share plans to participate in our success.
• Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
• Financial Protection: We offer Income Protection and Life Insurance for financial security.

We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates. We do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are happy to discuss reasonable adjustments to support you through the recruitment process.

We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.