In this position, you will manage the relationship with the buyer, execute the agreed business strategy, and ensure that account objectives are consistently met. You will work cross-functionally with supply chain, packaging, category, finance and grower teams to align demand and supply, optimise pricing, and deliver excellent service levels.
The role offers the opportunity to contribute to both private label growth and branded development, including supporting the potential launch of the Driscoll’s brand, while using performance data and insights to make category-led, value-driven decisions. Responsibilities
You are a driven and proactive commercial professional who enjoys taking ownership of an account and building strong, long-term relationships. You are comfortable operating in a fast-paced environment, work well across functions, and are motivated by delivering results for both the customer and the business.
Experience in a commercial or customer-facing role, preferably as a National Account Manager or close to Senior NAM level
Experience working with retailers; knowledge of fresh produce is a strong advantage
Strong commercial and analytical skills with a high level of accuracy and attention to detail
Confident communicator with the ability to influence both internal and external stakeholders
Proactive, flexible and self-motivated with a clear “can-do” mindset
Passion for food and fresh produce, with openness to learning new industries or skills
To be successful in this role, you bring a solid educational background combined with the practical skills and mindset needed to operate effectively in a commercial retail environment.
Bachelor (HBO) degree or equivalent
Fluent in English
Comfortable working with tools such as Excel, PowerPoint and reporting systems
Willingness to travel within and outside of the UK
In this role, you will take ownership of both the commercial and operational performance of the account, ensuring strong execution while identifying opportunities for sustainable growth.
- Deliver sales, volume and budget targets in line with agreed account plans, in close collaboration with the Senior National Account Manager
- Lead weekly price and volume negotiations in line with PBM guidance, ensuring optimal pricing and clear internal and external justification
- Manage demand forecasting, availability and service levels by aligning customer programmes with supply chain and packaging teams
- Own day-to-day account operations including order management, performance reporting, issue resolution and customer communication
- Work cross-functionally to support Supply & Demand processes, customer reviews, internal sales meetings and Acceleration Team presentations
- Build strong relationships with customers, growers and internal stakeholders while providing market insights through store visits and competitor analysis
