About THG
We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
Life at THG Beauty
We’re home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty and the beauty subscription box brand Glossybox. And our portfolio of premium brands includes the likes of ESPA, Ameliorate and Christophe Robin – all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It’s an incredibly exciting time to be joining the team.
Biossance
CHANGING SKINCARE, THEN THE WORLD
Biossance was born when our scientists invented a skin-identical hydrating molecule—squalane—that’s made from sustainable fermented sugarcane. Creating the world’s most incredible and powerful moisturizer led to creating the world’s most powerful skincare formulas.
BUILDING THE FUTURE WITH BIOTECH
We use first-of-its kind proprietary fermentation technology to biodesign new, high-performing ingredients. The incredible research and development teams in our labs leading the industry with our groundbreaking biotech-born ingredient innovations.
Why be a National Account Manager at Biossance?
Here at THG Beauty, we look for enthusiastic, ambitious, driven people who are motivated and hungry for success. This is a fantastic opportunity to work for a rapidly expanding, fast-paced business, as well as being empowered to make decisions, drive innovation and be a true brand ambassador. The National Account Manager will be at the forefront of growing the Biossance business, creating and maintaining strong retail relationships and driving revenue for the business.
As a National Account Manager, you will:
- Manage, negotiate and grow all key retailer account, with regular contact with the Buying and Merchandising teams.
- Build the commercial strategy for the brand with each retailer in partnership with the senior marketing manager.
- Drive the revenue for the business for Core and NPD in all accounts with accurate forecasting.
- Forecast NPD quantities for retailers and proactively managing the weekly replenishments.
- Proactively working with the Planning team to forecast UK and EU stock, updating on key activity in the market.
- Manage the critical path to launches and campaigns to ensure NLF’s are sent, sku’s are created and PO’s are placed with sufficient time.
- Create and implementing promotional campaigns as well as bespoke JBP’s in all retailers.
- Analyse, monitor and feedback on account performance on a weekly and monthly bases. Remaining agile to ensure growth on all accounts.
- Maintain strong internal relationships with key stakeholders; finance for retail accounts, B2B for PO’s and orders, Marketing team for JBP’s and Sales & Field Manager for stores.
- Manage the negotiation of space in stores and updating VM and planograms regularly. Responsible for reviewing sku performance for productivity by account.
- Support and deputise for Regional Director when out of the business or travelling.
What skills and experience do I need for this role?
- 3-4 years’ experience in account management, brand management or buying
- Proactive, self-motivated nature
- High attention to detail
- Analytical & strategic mindset
- Knowledge of good retailer relationships
- Agile in ways of working
- Experience in a Beauty brand/ Beauty retailer
- Skincare experience is desirable but not essential
What’s in it for me?
Career Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our in-house CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- Access to our on-site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Up to 50% staff discount on THG brands.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
