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Williams Lea

Receptionist

Reposted 15 Days Ago
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In-Office
London, Greater London, England
Entry level
In-Office
London, Greater London, England
Entry level
The Multi Services Operator supports various services at the Service Centre, including customer service, logistics, reprographics, and archiving tasks, ensuring seamless service delivery.
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Receptionist

Salary: £29,120 per annum

Location: One Angel Lane, London EC4R 3AB

Contract: 6 Month fixed term contract, full time

With the potential to evolve into a permanent role for the right candidate.

Shift details: 40 hours per week Monday to Friday; 08:00 – 17:00 / 09:00 – 18:00

Break details: 1-hour lunch, unpaid

Work model: Fully onsite

Williams Lea seeks a Receptionist to join our team!

Williams Lea is a leading global provider of business-critical support services, known for delivering efficient, technology-enabled solutions to blue-chip clients in investment banks, law firms, and professional services firms. With nearly 7,000 employees worldwide, we focus on providing high-quality, customer-focused services across complex, highly regulated environments.

Purpose of the Role

The corporate Receptionist will be the first point of contact for clients, visitors, and staff, delivering an exceptional front-of-house experience in a fast-paced, professional environment. This role requires a polished, client-focused individual who can manage reception operations efficiently while providing administrative support and occasional assistance with document production and mailroom tasks.

You will represent the firm with professionalism and discretion, ensuring all visitors receive a warm welcome and that meeting spaces and reception areas reflect the highest standards expected within the financial services sector.

Key Responsibilities

Reception & Client Services

  • Greet and assist clients, visitors, and staff in a courteous and professional manner
  • Manage visitor registration and building access, issuing passes and maintaining accurate records
  • Coordinate meeting room bookings, ensuring rooms are prepared and equipped for client meetings
  • Handle incoming calls and emails promptly, directing inquiries to the appropriate teams
  • Maintain a tidy and organized reception area that reflects the firm’s brand and values

Administrative Support

  • Assist with scheduling, calendar management, and ad-hoc administrative tasks for internal teams
  • Prepare and distribute meeting materials, presentations, and documentation as required
  • Support internal events and client hospitality arrangements, including catering coordination
  • Manage courier bookings and oversee incoming/outgoing deliveries with attention to confidentiality

Reprographics Support

  • Assist with basic document production tasks such as printing, scanning, and binding
  • Handle ad-hoc print requests for client presentations and internal documents
  • Ensure accuracy and quality in all document handling, maintaining confidentiality at all times

Mailroom Support

  • Sort and distribute incoming and outgoing mail accurately and promptly
  • Coordinate courier services for urgent or sensitive deliveries
  • Assist with package handling and ensure secure delivery of confidential materials

Operational Duties

  • Monitor and order office supplies for reception and meeting rooms
  • Raise maintenance tickets and liaise with facilities teams to ensure a safe and efficient workplace

Key Competencies

  • Professionalism: Impeccable presentation and ability to represent the firm with discretion
  • Communication: Strong verbal and written communication skills; confident in client-facing interactions
  • Organisation: Excellent time management and ability to prioritize tasks in a dynamic environment
  • Technical Skills: Proficient in Microsoft Office Suite; familiarity with scanning, printing, and mail handling equipment
  • Team Player: Collaborative, proactive, and adaptable with a positive, can-do attitude

Experience & Qualifications

  • Previous experience in a corporate reception or front-of-house role within financial services or a professional services environment preferred
  • Strong customer service background with an emphasis on client care
  • Ability to handle confidential information with integrity

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

  • 25 days holiday, plus bank holidays(pro-rata for part time roles)
  • Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
  • Life Assurance
  • Private Medical Insurance
  • Dental Insurance
  • Health Assessments
  • Cycle-to-work scheme
  • Discounted gym memberships
  • Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).

View our Privacy Notice https://www.williamslea.com/privacy-statement

Top Skills

MS Office

Williams Lea London, England Office

30 Old Broad Street, London, United Kingdom, EC2N 1HT

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