Percona Logo

Percona

MongoDB Database Support Engineer (Remote) - EMEA

Posted 3 Days Ago
Be an Early Applicant
In-Office or Remote
5 Locations
Mid level
In-Office or Remote
5 Locations
Mid level
Provide professional technical support for MongoDB, assist customers with deployments, optimize performance, collaboration, and contribute to support content creation.
The summary above was generated by AI

If you are passionate about all things MongoDB, love helping customers succeed, and want to play a critical role in the evolution of technical support for open source databases, Percona's MongoDB Engineer position was made for you.

You will serve on the front line, providing our customers with best of breed professional technical support services for MongoDB, resolving complex problems for customers with demanding deployments and business needs.

At the same time, you will form the backbone of our MongoDB support organization, assisting your fellow support engineers, leading the way in blogging and Support content creation, collaborating with other departments, and having a direct, positive impact on our product strategy.

If you are ready to be a part of our team, then contact us today!

What Have You Done:

Excellent knowledge of both RDBMS's and MongoDB, including:

  • All aspects of configuration and best practices.

  • Schema design, performance tuning, query optimization, & index tuning.

  • Backup solutions.

  • Replica set and sharding topologies.

  • Engine selection and usage.

  • Detailed understanding of monitoring requirements.

  • Demonstrable experience of administering Linux-based systems.

  • Knowledge about virtualized environments such as VMWare, Docker, and/or Kubernetes

  • Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)

  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues.

  • Enthused to expand your skill set with new technologies as the industry continues to evolve

  • Availability to travel for the occasional team meeting, conference, and customer visit

  • Experience working with customers in English

  • Completed MongoDB University courses

What Will Make You Stand Out:

  • Percona Backup for MongoDB

  • Experience with MongoDB Atlas

  • Postgres DBA troubleshooting (basic level or higher)

  • Nagios, Percona Monitoring Plugins, and other monitoring tools.

  • Configuration management solutions such as Ansible, Puppet, or Chef.

  • Percona Toolkit suite.

  • Writing Python and golang is preferred

  • Hands-on experience with MySQL (Minimum 2+ years).

Why Percona?

At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.

Percona is proud to be a remote-only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.

Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.

If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let’s talk!

Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!

Top Skills

Ansible
AWS
Azure
Chef
Digital Ocean
Docker
Go
GCP
Kubernetes
Linux
MongoDB
MySQL
Nagios
Puppet
Python
Rdbms
VMware

Similar Jobs

30 Minutes Ago
Easy Apply
Remote or Hybrid
UK
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves developing a long-term technology roadmap, collaborating on product features, leading a software engineering team, and ensuring high-quality deliverables.
Top Skills: GoGraphQLReactReact NativeTypescript
32 Minutes Ago
Remote
United Kingdom
Entry level
Entry level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Sales Development Representative, you'll generate leads, conduct outreach, collaborate with teams, and build customer relationships to drive sales.
Top Skills: GongLinkedin NavigatorOutreachSalesforce
Yesterday
Easy Apply
Remote
UK
Easy Apply
Junior
Junior
Software • Travel
The Account Executive will manage the sales process, help property managers with their needs, run demos, negotiate deals, and maintain CRM discipline for Uplisting's solutions.
Top Skills: HubspotSaaS

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account