Monetisation Strategy Manager

Company Description

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. 

Great journeys start with Trainline 🚄 

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, and affordable as it should be. 

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh, Berlin, Madrid, and Brussels. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.

Job Description

We are looking for a highly strategic and results oriented individual to join the Monetisation (Revenue) team at Trainline as a Strategy Manager. This role will support two main work streams, identifying, evaluating, and scaling new products and revenue opportunities at Trainline and the optimisation of consumer fees & pricing

You will work in close partnership with the country leadership teams, finance, product & tech, and other key stakeholders to identify opportunities and manage the successful delivery of these.

The ideal candidate will have a strategy and analytical background with a proven track record of working cross-functionally to deliver results in fast-paced/ambiguous environments.

What you will do 

• Support on strategy definition for new revenue opportunities. This includes analysing emerging trends in the market, customer needs, and competitive landscapes to pinpoint opportunities for new monetisable offerings or business models. 

• Support the optimisation of consumer fees at Trainline both in terms of revenue optimisation to hit financial objectives but also identifying improvements to customer understanding and perception of our fees.

• Collaborate with product and engineering teams to inform and prioritize the roadmap for monetisation proposition development, considering both short and longer-term opportunities. 

• Stay updated on industry trends, market conditions, and competitor activities to identify opportunities and risks. 

Qualifications

We’re looking for a smart, data-driven, and commercially minded individual who is ready to take an exciting next step in shaping the evolution of monetisation at Trainline. This is an opportunity to make a significant impact within a dynamic and innovative business.

• 4+ years of commercial strategy experience: You will bring a strong background in commercial strategy, ideally with experience in marketplace businesses or mobile app environments. Experience within the travel industry is a distinct advantage but not a requirement.

• Track record in diverse environments: Ideally, you have experience working in complex matrix organizations, where cross-functional collaboration is key, as well as in fast-paced, high-growth environments where agility and innovation are critical.

• Leadership and stakeholder influence: You have some leadership experience and demonstrate a proven ability to build trust, influence decision-making, and drive alignment across a variety of stakeholders at all levels of an organization.

• Outstanding relationship-building skills: You excel at fostering strong, collaborative relationships both internally with cross-functional teams and externally with partners. Your ability to communicate effectively ensures seamless cooperation across the board.

• A proactive and entrepreneurial mindset: You thrive in ambiguity, tackling challenges head-on and finding innovative solutions to drive results. You’re resourceful, resilient, and outcome-focused, with a drive to deliver tangible impact.

Additional Information

Why should you jump on board? 
We pay special attention to learning and development and organise quarterly company learning days as well as offering a learning budget that can be put towards resources of your choice. We will cover the costs of your professional subscriptions and give you access to our very own learning platform. 

At Trainline, we care about the wellness of our employees. We host puppy therapy sessions, in-office yoga and run Mental Health First Aider training courses as well as having an Employee Assistance Program as one of our many company benefits.

We regularly throw fun social events such as pub quizzes, karaoke nights and our large-scale Summer and Winter Festivals every year. Additionally, we love hosting meetups in our amazing event spaces and having the opportunity to support internal and external community groups.

We also hold companywide hackathons and our annual Trainline Tech Summit, which provides Trainliners with an opportunity to stand up and share their story, learnings, or new skills with their colleagues in a safe environment. 

Our flexi-first approach
We believe in the importance of a healthy work-life balance and the value of a flexible workforce. Our flexi-first approach outlines our commitment to a hybrid way of working and our expectations of Trainliners. A key part of what makes Trainline special is our people and the value we get from the buzz and energy of our workplaces, and that’s why we’re proud to offer the best of both worlds. In practice this means in–office attendance at least 40% of the time over a 12-week period for all Trainliners. These in-office days are typically team led to help us connect, collaborate and create together.

Our Values 

• Think Big - We're building the future of rail 

• Own It - We care about every customer, partner and journey 

• Do Good - We make a positive impact 

• Travel Together - We're one team 

Interested in finding out more about what it's like to work at Trainline? Why not check out what our employees say about us on Glassdoor? You can also find out more information by following us on LinkedIn or our 'Life at Trainline' Instagram account.

We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world.