Join an engineering team to deploy, operate, and maintain an identity-security service on Kubernetes. Monitor production, troubleshoot incidents using Splunk, perform first-level UI debugging for Web Components, support CI/CD and deployments, automate operations, and collaborate with international engineering teams to improve resilience and observability.
Company Description
Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.
Job DescriptionProject – the aim you'll have
You will join a product engineering team developing an enterprise identity security platform that helps organizations understand and manage who has access to what data, applications, and resources across cloud, SaaS, on-premises, and custom environments. The team values ownership, collaboration, and engineering excellence, offering the opportunity to work on a business-critical service used by enterprise customers worldwide.
Position – how you’ll contribute
- Support the deployment, operation, and ongoing maintenance of the Karuna service running on Kubernetes.
- Monitor production environments to ensure high availability, reliability, and performance.
- Investigate, troubleshoot, and resolve production incidents, performing root cause analysis where appropriate.
- Analyze application logs and debug production issues using Splunk.
- Perform first-level troubleshooting of UI-related issues involving Web Components, collaborating with front-end engineers when deeper investigation is required.
- Support deployment activities and contribute to maintaining and improving CI/CD pipelines.
- Identify opportunities for automation and operational improvements.
- Work closely with engineering teams and technical stakeholders in an international environment to improve operational processes, enhance service resilience, and optimize observability.
- Take ownership of operational tasks and proactively drive issues to resolution while working independently with minimal supervision.
Expectations – the experience you need
- Commercial experience as a Site Reliability Engineer, DevOps Engineer, Platform Engineer, or in a similar role.
- Hands-on experience supporting production services running on Kubernetes.
- Experience monitoring distributed applications and responding to production incidents.
- Practical knowledge of log analysis and troubleshooting using Splunk or similar monitoring tools.
- Understanding of cloud-native applications and modern operational practices.
- Familiarity with CI/CD pipelines and deployment processes.
- Basic understanding of Web Components and the ability to perform first-level UI troubleshooting.
- Strong analytical and problem-solving skills.
- Ability to work independently, prioritize tasks, and make sound technical decisions in ambiguous situations.
- Excellent communication skills and confidence collaborating with distributed engineering teams.
- Very good spoken and written English.
Additional skills – the edge you have
- Experience working with one or more major cloud platforms.
- Experience supporting enterprise SaaS or security-focused products.
Our offer – professional development, personal growth:
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Non-corporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Well-being initiatives
Position at: Software Mind
Similar Jobs
Enterprise Web • Hardware • Internet of Things • Software
Serve as the technical advisor for assigned manufacturing accounts, driving adoption of Tulip's no-code platform through architecture guidance, integrations, workshops, and cross-functional collaboration to ensure customer success and growth.
Top Skills:
APIsDatabasesMesNo-Code/Low-Code PlatformsSystem IntegrationsTulip
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Administer and support core collaboration tools (Google Workspace, Slack, Microsoft 365), manage user accounts and access, maintain intranet and documentation, troubleshoot end-user issues, collaborate on IT infrastructure and projects, monitor performance, and implement system improvements.
Top Skills:
Active DirectoryConfluenceDhcpDnsGeminiGmailGoogle DocsGoogle DriveGoogle SitesGoogle WorkspaceGroup PolicyMicrosoft 365MimecastOktaOnedriveProject Management ToolsSharepoint OnlineSimpplrSlackTeams
Big Data • Fintech • Mobile • Payments • Financial Services
Lead backend engineer on the Repayment Scheduling team responsible for owning and delivering quarterly goals, designing and operating backend systems that automate and orchestrate payments at scale. Collaborate with product, design, and analytics; define technical plans; improve availability and observability; support on-call and operational efforts; set code and design standards; and mentor and develop engineering talent.
Top Skills:
AWSKotlinKubernetesMySQLPython
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
