LibertyResourcing Logo

LibertyResourcing

Membership Manager

Reposted One Month Ago
Be an Early Applicant
In-Office
London, Greater London, England, GBR
Mid level
In-Office
London, Greater London, England, GBR
Mid level
Manage membership operations at a luxury private members club: coordinate and collect fees, drive retention and new business, support marketing and events, handle member queries, work front-of-house on the concierge desk, and ensure a professional five-star experience.
The summary above was generated by AI
Job Description

Membership Manager

Fun, lively and friendly environment. Stunning Chelsea Complex.

30K+ bonus - You will be working 5 days from 7 with shifts. 3 weekends per month

High end, luxury private members club, highly successful internationally. This club specialises in the family market.

This role will be to Manage the membership activities and processes within the club including co-ordination and collection of membership fees, looking at membership retention and marketing as well as new business activities. In this role, you will be able to drive the event business in the club through your relationships with the members. As Manager, you will work closely with the reception team to ensure a first class and warm environment is created at all times. In addition, you will be the focal point of member queries and be able to respond to queries and problems that arise in a mature and calm manner.

In this role, you will be very much 'front of house’ and based on the concierge desk to engage our membership daily

Day to day you will ensure we provide an engaged, smooth and efficient membership experience at all times

Ensure a visible, professional and five-star image is displayed at all times.

Similar Jobs

2 Hours Ago
In-Office
London, Greater London, England, GBR
Senior level
Senior level
Financial Services
Leads Membership programs and initiatives from definition through implementation. Creates delivery plans, governance, reporting, and decision-support materials; coordinates stakeholders across functions and global regions; manages risks, dependencies, competing priorities, and ambiguity; facilitates working groups and drives accountability without direct authority. Supports continuous improvement of Membership planning, portfolio governance, and reporting practices.
Top Skills: ConfluenceExcelJIRAMS OfficePowerPointSharepointTeams
19 Days Ago
In-Office
London, Greater London, England, GBR
Entry level
Entry level
Hospitality
Leads global membership strategy execution across assigned Houses, translating centralized frameworks into local plans that improve retention, engagement, applications, intakes, and revenue. Manages churn-reduction initiatives, onboarding, acquisition, new-opening hypercare, performance reporting, segmentation, and predictive churn insights. Partners with regional, House, data, marketing, operations, communications, digital, and member-success teams to prioritize actions, resolve risks, test improvements, and share successful practices globally.
One Month Ago
In-Office or Remote
2 Locations
Mid level
Mid level
Angel or VC Firm • Real Estate • Financial Services
Drive membership sales and retention for The Peak through consultations, club tours and personalised service. Manage membership administration, CRM records, billing, renewals and reporting. Oversee daily club operations in absence of Duty Managers, ensure service standards and safety compliance, collaborate with Spa, Fitness and Hotel teams, and support commercial and administrative projects.
Top Skills: Crm Systems

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account