Mission:
We’re on a mission to make Raycon the most loved electronics brand in the world where every product feels joyful, effortless, and personal. We’re hiring a Marketing Associate to power up how we connect with millions of customers across email, SMS, and post-purchase experiences. You’ll help shape the lifecycle journey, unlock new insights, and elevate our customer retention game.
Growth:
Profitable with 4M+ customers and expanding across global markets through sharp performance and loyal audiences.
Location:
London. In-office environment with high mentorship and exposure.
Compensation:
Competitive base salary with progression opportunities based on performance.
Team:
Reports to our CRM Manager. Works closely with Marketing, Creative, E-commerce, and Customer Experience.
Why Now:
Raycon is entering its next growth chapter—moving from a high-velocity DTC brand to a globally recognized lifestyle electronics company. With scale comes the need for sharper CRM strategies and stronger customer connections. This is a hands-on role for someone who wants to build, test, learn, and grow quickly.
- Are a recent graduate with 0–2 years of experience in marketing, CRM, or e-commerce
- Hold a degree in marketing, communications, business, or a related field
- Love data but think creatively. Left brain meets right brain
- Have experience or familiarity with tools like Klaviyo, Attentive, and Shopify
- Know how to pull insights from customer behavior to improve engagement
- Are curious, self-driven, and have high attention to detail
- Communicate clearly and work well cross-functionally
Are scrappy, energetic, and excited to take ownership
- Lifecycle Marketing: Manage lifecycle segments and implement tactics across email, SMS, and post-purchase touchpoints to drive retention and lifetime value
- Calendar Execution: Own the CRM calendar—code, test, and deploy weekly email/SMS campaigns in collaboration with creative and merchandising
- Trigger Optimization: Maintain and optimize automated flows and transactional messages in partnership with the e-commerce team
- Acquisition Support: Drive list growth through smart, data-driven capture tactics across site and landing pages
- Performance Tracking: Monitor KPIs like open rate, CTR, CVR, and CLTV, and translate findings into actionable insights
- CX Alignment: Ensure seamless customer experiences by aligning CRM with site experience and customer service goals
- Cross-Team Projects: Assist with marketing operations and CRO initiatives that impact CRM performance
- Increased customer retention and repeat purchase rate
- Improved campaign performance across key metrics
- CRM systems are efficient, automated, and constantly optimized
- Calendar execution is reliable, fast, and brand-aligned
- You've contributed to creative and strategic wins across lifecycle
- Impact: Your work directly influences how millions engage with the Raycon brand
- Ownership: You’ll own core channels and see the results of your ideas
- Growth: We're invested in your learning and career trajectory
- Team: Grounded, ambitious, and kind coworkers who GSD
- Customer First
- Think Big
- Raise the Bar Every Day
- GSD: Get Sh*t Done
- 50% team discount on Raycon products
- $1,500 annual L&D stipend + $200 for cultural events
- Team events, March Madness bracket, and more
- Initial Call: Intro chat with our talent team
- Case Study: A short exercise to see how you think
- Leadership Chat: Meet a marketing leader for alignment
- Final On-site Round: Meet the team, collaborate live, and wrap
