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Job Summary:
Location: London, UK
Division: Ticketmaster UK
Line Manager: Senior Marketing Manager - Premium
Contract Terms: Permanent, Full-Time
THE JOB
We’re looking for a highly organised and motivated Premium Marketing Assistant to support the marketing efforts behind Ticketmaster’s premium ticketing and hospitality offerings, including VIP experiences across music, festivals, sport, and theatre.
In this entry-level role, you’ll help deliver marketing activity that drives awareness and demand for our VIP products. You’ll support the marketing team in delivering campaigns, managing content updates, coordinating across teams, and ensuring our VIP offerings are well represented across Ticketmaster platforms.
WHAT YOU WILL BE DOING
Campaign Support
Assist with the setup and scheduling of marketing campaigns across email, social, and site.
Help maintain campaign calendars and timelines, ensuring deadlines are met.
Prepare campaign summaries and gather key performance metrics for review.
Digital & Website Coordination
Support updates to event and VIP pages using our CMS (e.g., WordPress, Prismic).
Ensure content is up to date, accurate, and visually consistent.
Help manage the presence of VIP experiences on Ticketmaster's homepage and event listings.
Team Coordination
Work closely with the content, creative, and CRM teams to help deliver aligned marketing materials.
Assist in gathering assets and copy for campaigns from stakeholders and partners.
Help document marketing activities for internal records and post-campaign wrap-ups.
Reporting & Administration
Collect data and help prepare basic reports on campaign performance.
Maintain internal trackers and documents to support campaign organisation.
Support general administrative tasks, including meeting notes and calendar management.
WHAT YOU NEED TO KNOW (or TECHNICAL REQUIREMENTS)
Some experience or education in marketing, communications, or a related field.
Familiarity with digital marketing platforms and tools is a plus.
Basic understanding of CMS platforms (training provided).
Strong organisational skills and attention to detail.
Comfortable using Microsoft Office (especially Excel and PowerPoint).
YOU (BEHAVIOURAL REQUIREMENTS)
Enthusiastic about live events and premium experiences.
Willing to learn and grow in a fast-paced environment.
A team player who’s happy to pitch in and support colleagues.
Reliable, proactive, and able to manage multiple tasks at once.
A strong communicator with good written and verbal skills
Internship or previous assistant-level experience in marketing, live entertainment, or hospitality.
Basic knowledge of SEO or social media tools.
An eye for detail and a passion for customer experience.
Interest in luxury or premium brand marketing.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
#TM
#LI-CG1
Ticketmaster London, England Office
4 Pentonville Road, London, United Kingdom, N1 9
