The Managing Director will lead operations, manage partnerships, drive business development, and oversee financial control to scale Lalamove as the leading intra-city delivery platform in the UK.
Currently, we are looking for a high-caliber individual to join as Managing Director, London. The incumbent will lead the team to scale Lalamove and drive growth to achieve the ultimate goal of making Lalamove the leading intra-city delivery platform in the UK.
What You Will Do:
- Operations Management: deploy and manage driver operations, customer service, sales operations and marketing activities based on Lalamove standards. Implement local and global initiatives and SOPs
- Partnership Management: execution of regional and local partnerships to ensure consistent business user base growth at city level
- Business Development: oversee the business development of the platform. Acquire users and grow the business. Develop and cultivate strategic partnerships with customers and other stakeholders. Work closely with marketing both online and offline, and actively take part in spearheading local strategy
- Operations performance: identify and enforce best practices. Ensure high service standards are maintained across all operational metrics
- Financial control: budget, forecast and align business needs with control of operating expenses
What We Seek:
- Execution driven to implement and maintain strong business operations locally
- Structured mindset to prioritize projects, initiatives, tasks and deployments in order to achieve operational excellence with a high level of efficiency
- Data-driven to drive the local performance with objectivity using data and possess the ability to manage budgets and P&L and costs.
- Integrity and leadership: to make the right decisions for the business, go the extra mile to grow user and driver bases locally and lead and motivate others
- Strong communicator: to be able to articulate ideas clearly and succinctly and use a structured approach with proven ability to create a framework which facilitates effective communication between departments
What You'll Need:
- Minimum Bachelor's Degree from a reputable university.
- More than 8 years management experience in a start-up environment or similar industry (O2O / eCommerce/ logistics)
- Strategic thinker, able to see the big picture and achieve goals by breaking down the process and making suggestions on how to improve the process necessary to drive the agreed strategy
- Must act independently by taking initiative in projects, offer strategies
- Proactive approach is essential to the success of this role
- Proven track-record in Management skills in the UK
- Exceptional communication and negotiation abilities with strong organizational skills and capacity to work under pressure
- Strong alignment to our company's core values of passion, grit, humility and execution
- Fluency in English is a must
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice.
Candidate Privacy Notice: https://www.lalamove.com/en-uk/candidate-privacy-notice
Candidate Privacy Notice: https://www.lalamove.com/en-uk/candidate-privacy-notice
Similar Jobs
Agency
Lead and scale Movers+Shakers EMEA from the London office: drive client growth and new business, build and manage a high-performing team, own regional operations, P&L, pipeline and forecasting, collaborate with US execs and sister agencies, and represent the agency externally.
Financial Services
Lead sales and business development for UK and Ireland: own territory strategy, drive pipeline and close deals across products, manage full sales cycle, engage clients and internal stakeholders, represent firm at events, and ensure AML/KYC compliance throughout onboarding and reviews.
Top Skills:
CRM
Consulting
Lead and grow the Restructuring Tax Advisory practice, originate and execute complex restructuring and insolvency tax engagements, advise stakeholders (lenders, sponsors, management, insolvency practitioners), drive business development, mentor a high-performing team, and ensure technical quality, risk management and cross-disciplinary collaboration with legal, financial and restructuring advisers.
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
