Manager, UX Research

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Elekta is shaping the standard of care, together with healthcare providers, by developing precision radiation medicine that brings advanced radiotherapy into routine clinical practice. Our solutions support consistent, efficient and personalized care, addressing evolving patient needs. Through adaptive radiotherapy, precision treatment delivery and integrated workflows, Elekta supports care teams across a range of clinical settings. Each year more than 2 million patients are treated using Elekta solutions across over 130 countries. Elekta is headquartered in Stockholm, Sweden, with over 4,000 employees and offices in more than 40 countries. The company is listed on Nasdaq Stockholm. For more information, visit elekta.com.

We don’t just build technology. We build hope for everyone dealing with Cancer.
At Elekta, we believe every individual deserves access to the best cancer care. That’s why we’re committed to developing innovative solutions that make precision radiation therapy and radiosurgery more effective, efficient, and accessible. If you're passionate about making a meaningful impact, we invite you to bring your expertise and energy to our team.

What You’ll Do At Elekta:

As Manager, User Experience (UX) Research, you will lead Elekta's Global UX Research team, ensuring our hardware and software products are safe, effective, and easy to use. Working closely with Product Management, Engineering, Regulatory, and Design leaders, you will champion user-centred design and usability best practices across the business while supporting the development of products that improve cancer care worldwide.

Reporting to the Head of UX & Design, you will play a key role in shaping user research strategy, leading usability activities for regulated medical devices, and driving measurable improvements in product UX.

Responsibilities:

• Lead, coach, and develop a global team of UX Researchers, fostering a culture of collaboration, growth, and excellence.

• Define and prioritise UX research activities across Elekta's product portfolio to maximise user and business impact.

• Partner with Product, Engineering, Regulatory, and Design teams to ensure user needs are embedded throughout the product lifecycle.

• Drive the adoption of user-centred design practices and advocate for the value of UX research across the organisation.

• Oversee user research and testing programmes, from early discovery through to product launch and continuous improvement.

• Lead usability engineering activities for regulated medical devices, ensuring compliance with relevant regulatory requirements.

• Responsible for user risk analysis and documentation related to usability, both parts of the regulatory submission process

• Establish meaningful measures of UX quality and use insights to guide product improvements and decision-making.

• Manage relationships with external research partners where specialist support is required.

What You’ll Bring:

• Significant experience and academic qualifications (Masters level preferred) in UX Research, Human Factors, HCI, Psychology, or a related field.

• Experience leading and developing UX teams, including coaching, mentoring, and performance management.

• Experience with user-centred design of complex, safety-critical products

• Significant experience of usability testing and a wide range of other user research methods, including observational/ contextual research, interviews, surveys, etc.

• Experience supporting regulatory submissions for medical devices, including formal usability testing and user risk analysis.

• Proven ability to influence senior stakeholders and build alignment across cross-functional teams.

• A track record of delivering measurable business impact through user-centred design.

What You’ll Get:
In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.
 

• Work Pattern (you are required to work from the Crawley HQ 4 days a week with 1-day WFH)

• Up to 25 paid vacation days (plus bank holidays)

• Holiday Purchase Scheme

• Private Medical Insurance

• Attractive Employer Pension Contribution Package

• Cycle to work scheme

• Life Assurance

• Onsite subsidized restaurant, offering budget-friendly dining

• Love electric (Electric vehicle salary sacrifice scheme)
   

Hiring process:
We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button.
For questions, please contact the Talent Acquisition Partner responsible, [email protected]. We do not accept applications through e-mail.
We are an equal opportunity employer
We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.