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Thermo Fisher Scientific

Manager, Technical Support

Reposted 19 Days Ago
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In-Office
Loughborough, Charnwood, Leicestershire, England
Senior level
In-Office
Loughborough, Charnwood, Leicestershire, England
Senior level
Lead a technical team in chemistry and process support for Chemical Manufacturing. Oversee quality, investigate issues, and drive continuous improvement.
The summary above was generated by AI

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting, Office, Will work with hazardous/toxic materials

Job Description

Technical Support Manager Position

Internal title: Technical Support Manager

Direct Report To: Director, Plant/Site

Group/ Division: Laboratory Products Group/Laboratory Chemicals Division

Career Band: 7

Career track: Management

Position Location: UK - Loughborough - Bishop Meadow Road

Number of direct reports: 2

Join Thermo Fisher Scientific to impact the world positively by developing solutions for global challenges.

How will you make an impact?

Lead a technical team providing chemistry and process support for Chemical Manufacturing and Fill/Finish at LCD Loughborough, aiding in the transition to new facilities.

What will you do?

  • Lead a small, diverse team, transforming the site’s vision into an actionable plan.
  • To play a vital support role in EHS matters, and to take on responsibility as required
  • Translate the site vision and strategy into a technical team roadmap with goals and an executable plan
  • Evaluate the suitability of raw materials for Plant use and provide processing methods where material fails first pass through the plant
  • Investigate non-conformances, lead root cause analyses, and implement effective solutions.
  • Collaborate with the Sales Team to assess methods and provide cost estimates for new products.
  • Drive continuous improvement in process safety by improving batch instructions and SOPs.
  • Support Sourcing and Procurement with expert mentorship on supplier specifications and testing methodologies.
  • Develop product specifications and optimise product lifecycles in partnership with Product Management.
  • Assist QC with data interpretation and contribute to HAZOP studies.
  • Complete and authorize COSHH and risk assessments, advocating for team collaboration.
  • Act as the Chemical Specialist in the development and establishment of a new facility.
  • Build deep technical expertise in fractional distillation, lead GEMBA walks and audits, and spearhead Practical Process Improvement (PPI) initiatives.
  • Ensure full alignment with ISO 9001 and ISO 14001 standards.

How will you get here?

Education

  • Chemistry degree or equivalent experience (1st or 2:1)
  • PhD or MSc or equivalent experience preferred

Experience

  • Minimum 5 years as a Development Chemist
  • Line Management experience
  • Demonstrable hands-on Chemistry practical skills
  • Knowledge of analytical techniques, particularly HPLC, LC-MS, UV
  • Experience of working on a COMAH site or in an ATEX environment is helpful

Knowledge, Skills, Abilities

  • Strong written, verbal, and presentation communication skills
  • Ability to analyse complex issues to resolve underlying root cause
  • Proficiency in regulatory requirements with capability to develop in-depth knowledge of Safety Laws and Regulations
  • Must be willing to work in a hands-on capacity
  • Strong drive to develop your career and progress within the business

Physical Requirements / Work Environment

This role is based on-site in Loughborough, UK. 

Top Skills

Hplc
Iso 14001
Iso 9001
Lc-Ms
Uv

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