Manager SDR Transformation

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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Your role as a Manager SDR Transformation will be instrumental in driving the company's growth, development, and achievement of inbound and outbound lead targets. Through your leadership and expertise, you will drive positive change and help the organization adapt to the ever-evolving business landscape.

The Manager SDR Transformation is a key role in driving and implementing key organizational changes and ensuring the company's strategic objectives are met. This role will be part of the SDR team and will report to the team Senior Director. You will collaborate closely with various teams, including our global marketing organization and our multi-segment sales organization, to lead and support transformation initiatives.

What You’ll Do

• Lead and manage end-to-end transformation projects, including planning, execution, and monitoring of progress.
• Identify areas for improvement and develop strategies to optimize business processes.
• Collaborate with cross-functional teams to drive change and ensure successful implementation of transformation initiatives.
• Conduct detailed analysis of business operations, identify gaps, and propose innovative solutions.
• Work with SDR tools vendor relation managers to research AI and digital capabilities available to further optimize resources and results.
• Develop and deliver training programs to ensure smooth adoption of new processes and technologies.
• Monitor and evaluate the effectiveness of transformation initiatives, making adjustments as necessary.

What We’re Looking For

• Bachelor's degree in business, management, or a related field.
• 5 to 10 years of experience in project management or business transformation roles.
• Strong leadership and interpersonal skills to effectively engage and work with cross-functional teams.
• Expertise in Sales development tools and technologies such as SalesForce, Orum, 6Sense, LinkedIn Sales Navigator, Outreach and other sequencing processes.
• An effective communicator, with strong presentational abilities (both written and verbal) and an ability to build relationships across the business. The individual should have the confidence to challenge the status quo.

• A team player who will work as part of a diverse team to address and solve some of the businesses’ most important problems 
• Excellent analytical and problem-solving abilities.
• Proven record of managing competing priorities to deliver results in complex, multi-stakeholder matrixed environment
• Ability to adapt to change and thrive in a fast-paced environment.

Location

London, United Kingdom

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!