Manager, Revenue Strategy & Operations

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

About the team

The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage market and data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify strategic growth opportunities, and ensure Airwallex scales efficiently and effectively.

About the Role

We are seeking a data and results-driven Manager to join our Revenue Strategy & Operations team. In this role, you will drive commercial optimisations, analyze key performance metrics, support strategic initiatives to drive growth and enable cross-functional collaboration. This is a high-impact position, directly contributing to the company’s growth. 

Responsibilities:

• Analyse key performance metrics (e.g., pipeline health, win rates, churn) and recommend strategies to address gaps.

• Lead critical sales processes, ensuring accuracy, efficiency, and timely execution.   

• Drive process improvement initiatives, leveraging AI-driven tooling to achieve transformative improvements in how our commercial organisation operates.

• Partner with Sales, Marketing, and Customer Success leaders to streamline revenue operations and improve business performance.

• Support the development and maintenance of operational and financial models, including revenue forecasting, commission & KPI design, and performance tracking.

• Collaborate on strategic projects such as territory planning, forecasting, and operational scaling.

• Build and maintain reporting dashboards to provide actionable insights to stakeholders.

• Own data hygiene and integrity within systems like Salesforce or other CRM platforms.

Who you are

We’re looking for people who meet the qualifications for this role.

Qualifications:

• 4+ years of experience in corporate strategy, revenue strategy & operations, sales strategy & operations, or a commercial role.

• Strong analytical skills with experience using CRM systems (e.g., Salesforce), data modelling and working with data reporting tools (Excel, Looker, Tableau).

• Proven ability to identify and execute on strategic opportunities and process improvements.

• Detail-oriented with strong organisational and project management skills.

• Demonstrated experience in independently driving projects whilst navigating ambiguity

• Excellent interpersonal and communication skills, with the ability to motivate others effectively across teams.

• Experience in fast-paced environments, preferably in a startup or scale-up.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.